Salary:
Wastewater Specialist I: $18.92 - $24.12
Wastewater Specialist II: $19.98 - $25.47
Job Description:
Performs clerical/technical work in researching and verifying the locations of wastewater facilities (including service laterals), force mains and reclaimed water lines for private contractors and consulting firms. Answers telephones and relays information found on the MapWorks system and as-built drawings to other departments, contractors, and the general public. Dispatches stopped sewers complaints to appropriate crews. Composes memorandums, letters, et cetera and orders supplies. Revises and develops forms, reports, and spreadsheets. Processes payroll including leave requests and overtime documents. Maintains and updates a comprehensive filing system which includes maps, charts and blue prints. Uses Maintenance Connection to prepare reports on work order progress and to update asset management data. Performs responsible specialized clerical work involving the receipt, review, and processing of as-built drawings, sewer connections, and sanitary sewer verifications. Work also involves general office, clerical, and computer work as assigned. Employees assigned to this classification have considerable public contact and must exercise discretion, tact, and diplomacy in explaining requirements and answering questions in person and over the telephone. Work is performed under general supervision. Performance is reviewed while in progress and upon completion through observation, discussions, and review of reports.
Minimum Qualifications:
Wastewater Specialist I:
High School Diploma/G.E.D. Certificate and one (1) year experience in data entry and customer service involving considerable public contact preferably in utilities, zoning, building, engineering, planning, or a related area; or an equivalent combination of education, training, and experience. Must have the ability to read and interpret maps, charts, blueprints, and engineering drawings. Must be able to operate a desktop computer. Bilingual (English/Spanish) proficiency is preferred to meet the operational needs of the department by providing effective communication with the diverse population served by the organization.
Additional Qualifications for Promotion:
Promotions are not to be considered an automatic function of longevity and are subject to the review and authorization of the Supervisor. The employee’s last performance review must have resulted in an overall rating of Meets standards or better with no factor rating of less than meets.
Wastewater Specialist II:
High School Diploma/G.E.D. Certificate and two (2) years experience in data entry and customer service involving considerable public contact preferably in utilities, zoning, building, engineering, planning, or a related area; or an equivalent combination of education, training, and experience. Must have the ability to read and interpret maps, charts, blueprints, and engineering drawings. Must be able to operate a desktop computer. Bilingual (English/Spanish) proficiency is preferred to meet the operational needs of the department by providing effective communication with the diverse population served by the organization.
Additional Qualifications for Promotion:
Promotions are not to be considered an automatic function of longevity and are subject to the review and authorization of the Supervisor. The employee’s last performance review must have resulted in an overall rating of Meets standards or better with no factor rating of less than meets.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at [email protected] or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.
Skills Required
- High School Diploma/G.E.D. Certificate
- One (1) year experience in data entry and customer service (Wastewater Specialist I) or equivalent combination of education, training, and experience
- Two (2) years experience in data entry and customer service (Wastewater Specialist II) or equivalent combination of education, training, and experience
- Ability to read and interpret maps, charts, blueprints, and engineering drawings
- Ability to operate a desktop computer and manage spreadsheets
- Bilingual (English/Spanish) proficiency
What We Do
The City of Orlando is the municipal government entity dedicated to enhancing the quality of life for its residents by delivering public services in a knowledgeable, responsive, and financially responsible manner. The city provides critical administrative and operational support, including facilitating business development, providing assistance to local business owners, and managing city planning and infrastructure to ensure a thriving, diverse, and sustainable urban environment.
