Warehouse & Systems Support Specialist

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT’s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description/Preferred Qualifications

Key Responsibilities

1. SAP S/4HANA Implementation & Support

• Collaborate with IT, Technology Solutions Team, and Operations teams to support the migration from SAP R/3 to S/4HANA.
• Assist in the testing, validation, and troubleshooting of SAP WM/EWM modules.
• Provide training and support to warehouse personnel on new SAP functionalities and workflows.
• Document SAP-related processes and maintain user support materials.

2. IT Infrastructure & Hardware Management

• Maintain and troubleshoot warehouse IT hardware, including barcode scanners, printers, handheld terminals, tablets, and Wi-Fi networks.
• Coordinate with external vendors for hardware maintenance, upgrades, and replacements.
• Monitor and ensure high availability and reliability of all warehouse IT systems.

3. Warehouse Process Optimization

• Analyze existing warehouse workflows to identify opportunities for digital enhancement.
• Implement and support automation tools such as RFID, voice picking systems, and mobile applications.
• Facilitate integration of third-party logistics systems or Warehouse Management Systems (WMS) with SAP and other enterprise platforms.

4. Data Management & Reporting

• Develop and maintain dashboards and performance reports using tools such as Power BI or SAP Analytics Cloud.
• Ensure data accuracy, consistency, and integrity across all warehouse systems.

5. System Security & Compliance

• Enforce IT security protocols and best practices within the warehouse environment.
• Ensure compliance with internal audit standards and data protection regulations.

6. Training & Documentation

• Create and maintain user manuals, standard operating procedures (SOPs), and training materials.
• Conduct regular training sessions for warehouse staff on digital tools and IT systems.

Minimum Qualifications

Job Requirements

• Proficient in SAP WM/EWM and S/4HANA modules.
• Hands-on experience with warehouse technologies such as RFID, barcode systems, and automation tools.
• Strong understanding of IT infrastructure, hardware troubleshooting, and system integration.
• Analytical mindset with a focus on process improvement and operational efficiency.
• Excellent communication skills with the ability to train and support end-users effectively.
• Diploma or Degree in Information Technology, Logistics, Supply Chain Management, or a related field.
• Prior experience in a manufacturing or logistics environment.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.