Wallet Product and Operations Manager - UAE

Posted Yesterday
Be an Early Applicant
21 Locations
In-Office or Remote
Senior level
Blockchain • Fintech • Software • Cryptocurrency • Metaverse
The Role
Manage daily exchange wallet operations (deposits, withdrawals, blockchain monitoring), maintain uptime, coordinate network upgrades and token events, prepare regulatory wallet reports (FSRA), mitigate risks and incidents, optimize and automate processes, analyze industry trends, and collaborate cross-functionally with support, stakeholders, regulators, and auditors.
Summary Generated by Built In
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

  • Wallet Management:
  • Oversee daily operations of exchange wallets, including deposits, withdrawals.
  • Monitor blockchain transactions to ensure timely processing and resolve delays or failures.
  • Maintain operational uptime of exchange wallets.
  • Coordinate and complete network upgrades, token events and testing with no issues.
  •  
  • Risk Mitigation & Compliance:
  • Prepared monthly wallet balance and transaction reports for regulatory submission to FSRA
  • Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards.
  • Continuously review existing risk and controls to prevent potential future impact to the firm or users.
  •  
  • Process Optimization:
  • Review internal processes and simplify or automate processes to enhance efficiency and users experience.
  • Analyze competitor product and industry trends to identify potential product/process enhancements.
  •  
  • Cross-Functional & External Collaboration:
  • Work with Customer Support to resolve wallet-related user inquiries.
  • Partner with Stakeholders across various departments to solve customer pain-points and enhance our product Communicate and collaborate with regulators, auditors and external parties for licensing and other certifications as required.

Requirements

  • 5+ years in crypto wallet operations, blockchain infrastructure, or a related role.
  • Familiarity with various blockchain technologies notwithstanding EVM, Polkadot, Cosmos, etc.
  • Familiarity with on-chain analysis tools, DeFi protocols, and new projects.
  • Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody).
  • Excellent problem-solving and communication skills.
  • Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis.
  • Ability to thrive in a fast-paced, 24/7 crypto environment, passionate and self starter.
  • Experience in Tradfi - Custody experience is a plus.

Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Skills Required

  • 5+ years in crypto wallet operations, blockchain infrastructure, or a related role
  • Familiarity with blockchain technologies such as EVM, Polkadot, Cosmos
  • Familiarity with on-chain analysis tools, DeFi protocols, and new projects
  • Familiarity with wallet infrastructure: nodes, signing services, custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody)
  • Excellent problem-solving and communication skills
  • Ability to stay calm under pressure and make decisions with impact analysis
  • Ability to thrive in a fast-paced, 24/7 crypto environment; self-starter
  • Experience in Tradfi custody (preferred)

Binance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Binance and has not been reviewed or approved by Binance.

  • Career-Linked Recognition & Rewards Performance-linked bonuses can be sizable in favorable crypto cycles, lifting total compensation. Attractive packages in engineering and specialized roles indicate strong rewards for in-demand skills.
  • Flexible Benefits Remote-first flexibility and work-from-anywhere options add meaningful value to the overall rewards package. Flexible schedules and location independence are presented as core perks.
  • Retirement Support Binance.US includes a 401(k) as part of its benefits. This provides a conventional retirement pillar alongside cash and bonus components.

Binance Insights

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The Company
Melbourne, VIC
7,696 Employees
Year Founded: 2017

What We Do

Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more. For more information, visit: https://www.binance.com

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