WalkMe Product Manager II (Contract Talent)

Who We Are

Robert Half, one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a Walk Me Product Manager II (Contract Talent) to join the HR Product Management and Digital Experience department.

What You'll Do

Customer Experience & Solution Design

• Leads discovery to define business problems, user needs, constraints and success criteria.
• Partners with business stakeholders, Business Systems Analysts platform owners, IT, vendors and functional partners to shape user-centered solutions; ensures alignment to experience standards and accessibility.
• Translates insights into actionable product solutions aligned to product strategy.
• Communicates recommendations, rationale and expected outcomes; drives stakeholder alignment on priorities and scope.
• Identifies usability gaps, friction points, and employee feedback trends within assigned products or workflows and recommend enhancements that improve the digital experience.

Deployment and Change Enablement

• Accountable for change readiness and deployment activities for assigned products, release planning support, communication, training and post-launch stabilization.
• Partners with cross functional teams to create enablement content (release notes, job aids, in-app guidance) to improve adoption.
• Defines and tracks adoption and value realization metrics; facilitates feedback loops to drive continuous improvement.
• Manages stakeholders’ expectations and ensures product changes meet business expectations and deliver value.
• Supports digital adoption efforts through in-app guidance, enablement resources, user feedback collection, and post-launch experience improvements.
• Drives regional requirements, localization, translation, testing, UAT, and release readiness for assigned products.
• Facilitate product planning, release activities, and post-launch improvements for assigned products.

Product Vision, Strategy & Analysis

• Executes the product roadmap and prioritization for assigned product or module, ensuring alignment with digital experience strategy and business objectives.
• Defines and maintains product success measures for assigned scope; monitors adoption, performance, and user outcomes to inform decisions.
• Evaluates vendor and technology landscape and recommends enhancements that improve usability, compliance, and operational efficiency.
• Makes day-to-day trade-off decisions within scope; escalates portfolio/enterprise impacts and risk as needed.
• Uses product metrics, usage data, and feedback to evaluate outcomes, identify improvement opportunities, and adjust roadmap priorities within assigned scope.
• Executes intake management, demand prioritization, capacity planning, and roadmap governance for assigned products, balancing business value, technical feasibility, and available team capacity.

Product and Platform Management

• Leads definition of product intent, user stories, and acceptance criteria; partners with Business Systems Analysts to produce detailed requirements and delivery artifacts.
• Coordinates cross-functional delivery within product scope, managing dependencies, risks, and release sequencing.
• Partners with vendor and technical teams to ensure scalable, supportable solutions; resolves issues and escalates within assigned scope.
• Adheres to governance standards (data, security, compliance) and documents decisions and impacts.
• Maintains SOPs, product standards, implementation guidelines, and governance documentation for assigned products, ensuring accuracy, consistency, and compliance.

What You'll Need

• Bachelor’s degree or equivalent practical experience in business, HR, information systems, or related field.
• 3–5 years in product management, SaaS/platform management experience, digital experience, or related technology delivery roles.
• Agile/Scrum methodology is required, HR certifications or ITIL fundamentals are a plus.

Soft Skills

• Influence without authority.
• Stakeholder management.
• Prioritization and trade-off management.
• Structured communication.

Minimum Required Technical Skills

• Product analytics.
• Backlog management tools.
• Requirements/user story writing.
• Familiarity with platforms and integrations.

The typical hourly pay rate for this position is shown below and is negotiable depending upon experience and location.

Benefits are available to contract/temporary professionals, including medical, vision, and dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Our recruiters use their expertise and may utilize AI to help with their evaluation of candidates.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [email protected] or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.