The Role
Oversee wave planning and outbound order distribution, coordinate picking, QC, shipping and inventory teams, monitor workflow and labor allocation, input order data into Synapse, generate shift reports, troubleshoot systems, and support cross-functional outbound tasks to ensure timely shipments.
Summary Generated by Built In
Job Summary & Responsibilities
Job Summary: As a Waiver you will oversee the wave planning and order distribution for outbound operations. The role ensures efficient workflow management, adherence to sail dates, and coordination between picking, QC, Shipping and Inventory teams. The ideal candidate is highly organized, detail oriented and proactive in a fast-paced logistics environment.
Essential Duties and Responsibilities: Manage and distribute work assignments to pickers, ensuring orders are processed in alignment with sail dates and shipping schedules.
Monitor and verify QC operations, ensuring all loads are reviewed and completed on time.
Identify, document, and report damages to Inventory Control for timely resolution.
Track and follow up on pending orders, proactively addressing any delays.
Monitor workflow and adjust labor allocation to optimize efficiency.
Communicate effectively with supervisors, team members, and other departments to maintain smooth warehouse operations.
Troubleshoot system-related issues and submit IT/MIS tickets as necessary.
Prepare for the next shift by printing order summaries and organizing workflow assignments.
Accurately input order data into the Synapse system, ensuring correct spots and weights are recorded.
Generate and submit shift reports, detailing operational progress and any outstanding issues.Support cross-functional initiatives by assisting in related outbound tasks as required.
Additional Responsibilities: Experience in warehouse operations, logistics, or wave planning is preferred.Strong organizational, analytical, and problem-solving skills.
Ability to prioritize tasks effectively in a high-volume, time-sensitive environment.
Proficient in warehouse management systems (WMS) such as Synapse or similar platforms.
Strong written and verbal communication skills for effective team coordination.
Detail-oriented with a proactive approach to identifying and resolving issues.
Proficiency in Microsoft Outlook, Word, Excel, and Access Database.
Forklift certification (Reach, EPI, Sit-Down) or willingness to obtain certification.
Job Type & Schedule: Full-time position with shift-based scheduling.
Must be available to work on time and as scheduled, as this is a critical role in outbound operations.
Education and/or Experience Required: High School Diploma or general education diploma (GED).Warehousing certifications a plus.
Language Skills Sets: Ability to read, write and comprehend English is required.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, percentages and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to determine "root cause" of problem and determine corrective action.
Computer Skills: To perform this job successfully, an individual must have knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.
Physical Demands: Must be able to occasionally lift and/or move up to 50 pounds.
Must be able to activate phone systems utilizing keyboards and buttons.
Must be articulate and comfortable speaking in front of others.Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.
Frequently required to talk, hear, bend over, squat, reach, push, pull, stand and walk.
Must be able to work in excess of continuous 8 hours when required.
Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
Must be able to speak and communicate clearly over telephones.
Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.
Work Environment: While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles. The noise level in the work environment will range from quiet to moderately loud.
Employer Rights: This job description is intended to provide general information about the Waiverposition. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Waiver, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform.
As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. The Company has the right to revise this job description at any time.
Employment-At-Will: It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period.
Just as our associate's, reserve the right to resign their employment at any time for any reason the Company reserves its right to terminate an associate any time for any reason either with or without cause.
Neither this Job Description nor any of its individual terms constitute commitments between the Company and its associates as to the terms, conditions or duration of employment, nor does it modify the prevailing Employment-At-Will relationship.
Compensation & BenefitsWe offer a competitive benefits package that includes health, dental, and vision insurance, life and disability, paid holidays, time off, retirement savings plan participation, and additional employee programs.Skills Required
- High School Diploma or GED
- Experience in warehouse operations, logistics, or wave planning
- Proficient in warehouse management systems (WMS) such as Synapse or similar
- Proficiency in Microsoft Outlook, Word, Excel, and Access
- Forklift certification (Reach, EPI, Sit-Down) or willingness to obtain certification
- Ability to read, write, and comprehend English
- Ability to lift and/or move up to 50 pounds
- Ability to compute rates, ratios, percentages and interpret basic graphs
- Knowledge of business operating systems, internet software, word processing, and spreadsheet software
- Availability to work scheduled shifts and overtime as needed
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The Company
What We Do
RJW Logistics Group is a leading retail logistics and consolidation provider that out-performs the market by bringing your product to the retail shelf on-time, in-full, and at a lower overall cost. We serve over 100 national retailers, delivering our customers’ products 98%+ OTIF on average, and offering compliance solutions that ensure you don’t experience fines and fees. Our full suite of in-house customer solutions and proprietary technologies streamline the supply chain process and simplify your retail efforts, including value-added services, asset-based transportation and warehousing, 99%+ inventory accuracy, automated dispute resolution, online traceability, trade show services, and more.
