The Role
Greet and seat guests, take orders, make menu and wine recommendations, serve food and beverages, maintain a clean dining area, collaborate with kitchen/bar staff, resolve guest concerns, and handle payments and card transactions professionally.
Summary Generated by Built In
About Us
Yokozuna is an Asian restaurant and sushi bar located in Downtown Tulsa, South Tulsa, and now Bentonville. From sushi to Asian fusion dishes and a vibrant entree menu, Yoko offers something for everyone.
Key Responsibilities:
- Welcome guests with a friendly, welcoming attitude.
- Provide menus, take orders, and offer recommendations based on guests' preferences.
- Serve food and beverages in a timely and professional manner.
- Ensure that the dining area is clean, organized, and fully stocked.
- Maintain a thorough knowledge of the menu, including specials and wine pairings.
- Address and resolve guest concerns with professionalism and courtesy.
- Collaborate with kitchen and bar staff to ensure orders are accurate and efficiently prepared.
- Handle payments, provide accurate change, and process credit card transactions.
Skills Required
- Customer service and friendly demeanor
- Order taking and menu recommendation skills
- Food and beverage service experience
- Maintain clean and organized dining area
- Menu knowledge and wine pairing familiarity
- Guest conflict resolution skills
- Teamwork with kitchen and bar staff
- Cash handling and credit card processing experience
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The Company
What We Do
McNellie's Group is a Tulsa-based hospitality company that owns and operates restaurants and bars, focusing on creating places where people gather and feel at home.
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