The Role
Greet and seat guests, take orders, recommend menu and wine pairings, serve food and beverages, maintain a clean dining area, collaborate with kitchen and bar staff, handle payments, and resolve guest concerns professionally.
Summary Generated by Built In
Forno Santo brings Italian cuisine, and a warm, welcoming atmosphere to the local community. We pride ourselves on quality, passion for food, and exceptional customer service. We're looking for enthusiastic, motivated individuals to join our team and be a part of something special.
Key Responsibilities:
- Welcome guests with a friendly, welcoming attitude.
- Provide menus, take orders, and offer recommendations based on guests' preferences.
- Serve food and beverages in a timely and professional manner.
- Ensure that the dining area is clean, organized, and fully stocked.
- Maintain a thorough knowledge of the menu, including specials and wine pairings.
- Address and resolve guest concerns with professionalism and courtesy.
- Collaborate with kitchen and bar staff to ensure orders are accurate and efficiently prepared.
- Handle payments, provide accurate change, and process credit card transactions.
- Previous experience in a serving or hospitality role is preferred, but not required.
- Passion for providing excellent customer service and creating a positive dining experience.
- Ability to work in a fast-paced, high-energy environment.
- Strong communication skills and the ability to work well in a team.
- Flexibility to work nights, weekends, and holidays as needed.
- Must be of legal age to serve alcohol and provide ABLE license, proof of alcohol safety training, and a THD Food Handler.
Benefits:
- Health insurance
- Flexible schedules
- Employee discounts
Skills Required
- Previous experience in a serving or hospitality role
- Passion for providing excellent customer service and creating a positive dining experience
- Ability to work in a fast-paced, high-energy environment
- Strong communication skills and the ability to work well in a team
- Flexibility to work nights, weekends, and holidays as needed
- Must be of legal age to serve alcohol and provide ABLE license, proof of alcohol safety training, and a THD Food Handler
- Maintain a thorough knowledge of the menu, including specials and wine pairings
- Ability to handle payments and process credit card transactions accurately
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The Company
What We Do
McNellie's Group is a Tulsa-based hospitality company that owns and operates restaurants and bars, focusing on creating places where people gather and feel at home.









