Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
The Vulnerability Analyst will regularly assess vulnerability exposure using commercial and open-source security tools, monitor threat intelligence sources for emerging vulnerabilities and active exploitation, coordinate remediation efforts with technical teams, and maintain visibility into remediation progress against established SLAs.
What you will be doing:
- Manage and maintain vulnerability scanning operations using commercial and open-source security tools across enterprise infrastructure, cloud environments, operating systems, applications, and externally exposed services
- Monitor threat intelligence feeds, vendor advisories, security research, and emerging vulnerabilities to identify risks impacting Intermedia systems and escalate critical threats appropriately
- Work directly with infrastructure, operations, engineering, and application teams to develop practical remediation and mitigation plans for identified vulnerabilities
- Track remediation progress against defined SLAs, follow up on overdue items, and communicate risk and remediation status to leadership through metrics and reporting
- Maintain and support vulnerability management platform, scanner infrastructure, cloud integrations, asset inventory integrations, and related automation workflows
- Maintain vulnerability management procedures, standards, documentation, and operational processes to ensure accuracy, consistency, and alignment with security best practices
- Collaborate with Security Operations and Incident Response teams during security investigations, threat analysis, incident response activities, and remediation efforts
- Assist with identifying unmanaged, unsupported, or non-compliant systems through asset inventory analysis and vulnerability assessment activities
- Support audit, compliance, and governance activities by maintaining accurate remediation records, exception tracking, and supporting documentation
What you will bring to the role:
- Bachelor’s Degree or equivalent combination of education and experience
- Minimum 2 years of relevant experience
- Experience with Vulnerability Management and related processes and procedures
- Experience utilizing Qualys for the following: Scans servers, desktops, cloud workloads, and network devices to identify security vulnerabilities
- Fundamental Information Security knowledge and general understanding of systems and networking fundamentals
- Experience with Microsoft technologies and Linux operating systems
- Understanding of OWASP Top 10 and familiarity with vulnerability management concepts such as CVE, CVSS, and emerging threat intelligence
- Excellent written and verbal communication skills with the ability to work effectively across teams
- Demonstrates resourcefulness, teamwork, strong ownership, and the ability to manage priorities with urgency
- Knowledge of cloud platforms and related technologies; Python and PowerShell experience is a plus, but not required
Diversity, Inclusion, and Equal Opportunity
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Minimum 2 years of relevant experience
- Experience with Vulnerability Management processes and procedures
- Experience utilizing Qualys for scanning servers, desktops, cloud workloads, and network devices
- Fundamental information security knowledge and understanding of systems and networking fundamentals
- Experience with Microsoft technologies
- Experience with Linux operating systems
- Understanding of OWASP Top 10, CVE, CVSS, and emerging threat intelligence
- Excellent written and verbal communication skills
- Demonstrated resourcefulness, teamwork, strong ownership, and ability to manage priorities with urgency
- Knowledge of cloud platforms and related technologies
- Python experience
- PowerShell experience
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
