VUE Platform/System Administrator PT

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Pleasant Grove, UT
In-Office
Fintech • Insurance
The Role

Who is Veracity?
Penicillin changed medicine. The Beatles changed music. And Veracity Insurance Solutions is changing insurance (listen, we can’t all be doctors and musicians). We’re growing fast, and we’re practically three companies in one: a direct-to-consumer insurance provider, a brokerage helping agents satisfy customers’ insurance needs, and a software firm helping agencies and states make complex tax filings simple.
 
We’re growing, and we want you to be a part of it. We are currently looking for an experienced VUE Platform/System Administrator Part Time to join our team.
Key Responsibilities:

  • Manage and adjust backend system settings to support new and existing product features.
  • Oversee updates to insurance products, including implementing new features, accommodating product or carrier changes, and managing renewal configurations.
  • Ensure all insurance product updates are accurately reflected in the system and aligned with carrier and operational requirements
  • Implement product-related configuration changes, particularly for insurance products, as directed.
  • Document system features and configurations in detail, including user-friendly guides and technical documentation.
  • Maintain up-to-date documentation reflecting the current system and configuration options.
  • Serve as the primary point of contact for backend configuration-related inquiries and support.
  • Collaborate with cross-functional teams, including the maintenance queue specialist, to identify and address misconfiguration issues promptly.
  • Develop and implement processes to minimize misconfigurations and improve system reliability over time.
  • Identify opportunities to optimize system settings and configurations for improved user experience and performance.
  • Proactively monitor backend configurations, troubleshoot issues, and ensure system stability.
  • Test and validate configuration changes to ensure quality and reliability.
  • Required to perform other duties as requested, directed, or assigned.


Requirements and Qualifications:

  • Strong interpersonal skills that facilitate productive and respectful collaboration with others and that value both the work and the people doing it.


Why Veracity?
Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:

  • Engage in groundbreaking projects that are reshaping the insurance landscape.
  • Collaborate with a group of dedicated, like-minded professionals.
  • Experience a culture that prioritizes growth and development.


Perks:

  • Health, dental, and vision plans.
  • Amazing work-life balance with 4 weeks of Paid Time Off.
  • 9 Paid Company Holidays with 2 floating holidays.
  • 401K Programs with employer match.
  • Personal assistant programs for support in a healthy personal and work life.


Comp: $20 - $30 hourly
We are proud to be an equal opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. 
 
If you have a need that requires accommodations, please let us know during the interview process.

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The Company
HQ: Pleasant Grove, UT
84 Employees

What We Do

Veracity Insurance Solutions is an international insurance brokerage firm specializing in the placement of Programs, General Liability, and Product Liability Insurance. The company was established on the basic principle of integrity in insurance, and that principle continues to permeate our business today. Innovation and knowledge are the cornerstones of Veracity’s business practices, giving our customers a leg up in what can be a confusing and hassle-filled industry.

With in-house underwriting authority and access to several key wholesale brokerage markets, Veracity stands out with its ability to customize insurance policies for all business sizes. This ability doesn’t stop at the oceans – Veracity has access to both domestic and foreign markets, opening doors that lead to only the best coverage options. Veracity prides itself on providing the highest level of customer service to everyone they work with. In over 30 years of experience, we have never forgotten the importance of the human side of doing business in this fast-paced industry.

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