VTC Lead

Posted 14 Days Ago
Be an Early Applicant
Columbus, OH
Mid level
Information Technology • Consulting
The Role
The VTC Lead will develop product requirements, lead coordination with project managers and government representatives, and provide guidance to VTC admins in a dynamic environment, ensuring user satisfaction and technical solutions. Responsibilities include performing duties as a VTC administrator and shift lead.
Summary Generated by Built In

Do you enjoy learning about new technologies and how they can be used to provide cutting edge services to the Air Force and DOD customers? If so, then look to join the Stellar Innovations and Solutions team! The selected applicant will become part of an existing team, in an environment that will challenge you, force you to continuously innovate, and work on solutions that make a difference. There is a future for you here to support highly visible and strategic programs at SIS! If you love technology and want a career making a difference supporting meaningful Air Force and DOD programs then Stellar Innovations is the company for you. 
Stellar Innovations & Solutions Inc. is seeking a VTC Lead to join our government project supporting onsite at Defense Logistics Agency (DLA) in Columbus, OH; Richmond, VA; or Ft. Belvoir, VA to manage the operations for VOC COOP.
RESPONSIBILITIES:

  • Work under general supervision
  • Develop the requirements of a product/project from inception to conclusion.
  • Develop required specifications for simple to moderately complex problems.
  • Lead and coordinate with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters.
  • Work independently as a VTC Lead performing as shift lead duties for first, second, or third shifts, providing guidance and direction to VTC admins on the same shift in the VOC, VTC Operations Center.
  • Perform duties of VTC administrator while performing duties of junior engineer and/or VTC Lead.

Minimum Experience:

Two to Five (5) years of progressive Information Technology (IT) experience including at least two projects in technical areas, including networking and/or Cisco Video Tele-Conferencing. At least one project must have occurred within the past three (3) years. Additional experience in the Video Teleconferencing arena, including deployment, troubleshooting, and supporting VTCs in a dynamic environment.

Exceptional communication skills both verbal and written; must be able to provide leadership for other VTC Administrators and training for new VTC Administrators.

Security/Certification Requirements:

Sensitivity Level: IT-I – Critical Sensitive

Clearance: Secret

Computing Environment: Required VTC Certifications:
Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices

DoD Approved 8570 Baseline Certification: Category IAT Level II


SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Top Skills

Cisco
The Company
Maitland, FL
592 Employees
On-site Workplace
Year Founded: 2016

What We Do

Stellar Innovations is at the forefront of innovations by leveraging best in class technological solutions for business process management and transformation. As a rapidly growing organization with a “customer first“ approach, we pride in our record of adding strategic business value to an impressive list of premier clients across the United States banking, financial services and insurance industries.

With a rapidly growing team of 1500 talented professionals, Stellar has been serving some of the big names in the U.S. Title and Mortgage industry with an integration of our technology and operating capabilities. Leveraging our proprietary products and our automation capabilities, our global teams spread across U.S.A. and India delivery centres work 24/7 to help clients reduce turn times and cost, while enhancing quality outcomes. We invest heavily in the development of our employees and stay committed to their personal growth. With a visionary leadership team, and a vast pool of experienced professionals, we are a great place to work and grow.

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