VP1, Functional Management, RORC

Posted 3 Days Ago
Be an Early Applicant
The Ara Bangsar, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Entry level
Financial Services
The Role
Leads user acceptance testing and operational readiness for retail banking technology changes. Responsibilities include analyzing requirements, developing test strategies and cases, managing defects and documentation, supporting pilot runs and production issues, preparing training materials, coordinating disaster recovery testing, improving testing processes, maintaining application controls, and assisting with audit findings and business continuity activities.
Summary Generated by Built In
Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.


Job Description

You will be part of the Retail Operational Readiness Centre that supports Retail Operations with effective implementation of Technology changes, reviewing requirements from End User perspective and ensuring effective implementation with the help of testing, training and documentation.

Additional Requirements

Lead, coordinate and manage user acceptance testing for retail banking applications
Understand and analyze user requirement, review functional specification and plan the testing to formulate test strategies, scenarios and test cases and ensure adequate testing coverage
Manage end to end testing ensuring quality test verification and documentation, defect reporting, issue resolution, and progress tracking in timely manner
Support business/ operation users in operational readiness, pilot run, health check and project post implementation
Responsible in developing system functionality and user training manual, target operating model and other relevant documentation where applicable
Analyze and provide support/ relevant input on production issues and/ or customer complaints channeled via support staff/ helpdesk.
Participate in country and group level projects as assigned from time to time
Identify and initiate improvements in the test processes and execution
Ensure application parameters setup are carried out with proper control
Provide in-depth training to new hire/existing staff on user acceptance testing management and production support
Participate and assist in coordinating department disaster recovery and business continuity annual testing
Assist department head in resolving audit findings in timely manner
Perform ad hoc assignment/ tasks as assigned by department head from time to time, University-Bachelor - Computer and Information Science

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

Skills Required

  • University bachelor's degree in Computer and Information Science
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The Company
HQ: Singapore
25,000 Employees
Year Founded: 1935

What We Do

We’re here to do Right By You. At UOB, we aspire to build a better future for the people and businesses in the region. Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN. We create solutions tailored to your unique needs through data and relationship-led insights. Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN. We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies. This is how we stay committed to forging a sustainable future for generations to come. Note: For the terms of use of our LinkedIn channel, please visit: https://go.uob.com/socialmedia

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