VP, Title & Escrow Relationship Manager

ABOUT US

Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement – it is the secret sauce of our organization!

Our values live at the core of all that we do – Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success.

MVB Financial Corp. (“MVB Financial” or “MVB”), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker “MVBF.” Through its subsidiary, MVB Bank, Inc., (“MVB Bank”) and the bank’s subsidiaries, MVB provides services to individuals and corporate clients in the Mid-Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States. For more information about MVB, please visit www.mvbbanking.com.

Candidates must reside in one of the following states: West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arizona, North Carolina, Georgia, or South Dakota. 

 

ABOUT THE ROLE

Grow, expand, and retain title company and escrow relationships and deposits for the bank. Be an advocate for and serve our clients. Increase the non-interest income base of account holders. Serve as a primary point of contact for client coordination, communication, and ongoing relationship management within the Title & Escrow vertical. This role is primarily sales-focused with operational involvement as needed to ensure seamless client experience and compliant account management.

WHAT YOU’LL DO

Sales & Business Development

• Identify and pursue new business opportunities to expand and strengthen the bank's Title & Escrow deposit relationships.
• Originate and develop new deposit accounts in accordance with established bank guidelines and compliance standards.
• Lead formulation and implementation of long- and short-term strategic plans and objectives to increase market share and maximize growth opportunities throughout the marketplace.
• Identify opportunities, details, and implementation strategies for geographic expansion into states not currently served by MVB.
• Monitor market trends and competitive offerings within the Title & Escrow ecosystem to help shape strategic growth initiatives.
• Keep abreast of trends and relevant industry landscapes to identify potential opportunities or challenges before they become mainstream.
• Manage a pipeline and territory plan; report regularly on activity and meet or exceed goals to retain, maintain, and expand deposit relationships.
• Prepare sales presentations and continuously build strong business and financial acumen, executing the highest standard of client and bank expectations.
• Maintain a comprehensive understanding of all applicable laws, regulations, and state-specific requirements governing the banking of Title & Escrow accounts to ensure compliant onboarding and ongoing account management.
• Strong working knowledge of audit, regulatory, and risk management expectations specific to fiduciary accounts and high-risk deposit categories.
• Actively represent MVB by attending key industry events, conferences, and connection meetings to build visibility, deepen centers of influence, and identify new business opportunities within the Title & Escrow marketplace.

Client Relationship Management

• Provide account management, client servicing, and implementation coordination for complex accounts, including clients with specialized products and servicing needs within the Title Settlement industry.
• Exercise judgment and discretion with respect to client relations and problem resolution; understand end-to-end processes and identify opportunities to initiate client collaboration in the development of new products and services.
• Excellent communication, presentation, and client-education skills, with the ability to educate prospective and existing clients clearly and professionally on all products and services offered within the Title & Escrow division, ensuring a thorough understanding of features, benefits, and available digital services and integrations.
• Respond to internal and external inquiries related to escrow deposit accounts in a timely and professional manner.
• Must be a team player, take ownership, and drive results to grow the business while sustaining intensity and optimism with a focus on the client.

Collaboration & Internal Partnership

• Collaborate with internal teams — including Digital Operations, Compliance, Deposit Operations, and Relationship Management — to support seamless account implementation and long-term client satisfaction.
• Partner with other MVB businesses (including CoRe Banking and Regional Sales) to ensure ongoing communication, cross-selling, and support of overall client and franchise objectives.
• Partner with Relationship Managers and Title & Escrow Operations to ensure smooth client onboarding and ongoing servicing.
• Maintain frequent interaction with centers of influence, diverse industry segments, community leaders, regulators, and business contacts.

Operations Support

• Assist with account onboarding, due diligence, documentation review, account setup, and system maintenance for escrow and fiduciary accounts.
• Support wire transfers, ACH transactions, Positive Pay, and other payment services related to escrow activity.
• Assist with regulatory and compliance requirements, including documentation tracking, audits, and internal reviews.
• Support fraud prevention efforts by following established controls and reporting unusual activity.
• Identify products to effectively integrate servicing with implementation and operational requirements across departments and bank divisions; provide technical assistance to resolve complex, unique client requests.
• Work within a framework of standard practices, established procedures, and company policies to resolve servicing and operational issues.

EDUCATION & WORK EXPERIENCE

• Bachelor’s Degree or equivalent experience required.
• 7+ years of title settlement and/or escrow closing experience with the ability to handle client issues in a highly satisfactory manner.
• Proven track record of business development, sales production, client retention, and territory management.
• Excellent communication skills, both written and verbal, with the ability to work with sales and operations partners to ensure an integrated client management approach.
• Strong problem-solving and client service skills; ability to work with small to large corporate businesses.
• Strong knowledge of commercial banking products, including treasury and cash management.
• Ability to manage multiple and complex tasks simultaneously within all time constraints.
• Ability to work independently and collaboratively.
• High motivation and self-starter mentality with a desire and drive to be best in class.
• Intermediate Microsoft Office skills.
• Excellent B2B skills with strong attention to detail.
• Willingness to give and receive coaching.

BENEFITS AT MVB

MVB Financial Corp., (“MVB”) offers an excellent selection of benefits for regular, part-time and full-time Team Members, including:

• Medical, Dental and Vision Insurance
• Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
• Short- and Long-Term Disability Plan
• Group Life Insurance
• 401K Salary Deferral Plan
• Wellness Program
• Education & Tuition Expense Reimbursement
• PTO and Unique Vacation Purchase Program
• Nationwide Pet Insurance Coverage

#LI-Remote

We encourage you to submit an application even if you haven’t performed every job duty listed above, as your skills may be transferrable. MVB is looking for ambitious individuals with related knowledge, understanding and abilities who are willing to learn and grow. What we care about most is allowing you to develop and, in return, you help us become a stronger, more diverse and well-rounded organization.  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.