Jobs at MVB Bank

Provides first-level operational, product, and customer support for fintech partners. Responsibilities include managing partner requests, monitoring SLAs, coordinating due diligence and risk-review information, maintaining partner records, supporting complaint and card-related workflows, compiling reporting data, resolving moderately complex issues, and helping retain and expand partner relationships.

Leads MVB’s enterprise technology strategy, modernization roadmap, architecture, infrastructure, and Banking-as-a-Service platform. Oversees enterprise applications, IT operations, core banking, lending, digital systems, networks, servers, and support functions. Partners with security, risk, compliance, data, and AI leaders to maintain regulatory readiness, resiliency, cybersecurity, and business continuity. Guides cloud migration, legacy transformation, vendor sourcing, fintech partner enablement, technical delivery, organizational development, and technology budgeting while remaining engaged in architecture and critical technical decisions.

Serves as the technical liaison between fintech stakeholders, core banking teams, shared services, and vendors. Assesses payment and account integration requirements, designs funds and data flows, diagnoses non-standard technical needs, scopes new integration capabilities, and leads cross-functional discussions through documented, supportable solutions. Provides consultative guidance on ACH, wire, check/image processing, file formats, and secure data exchange configurations.

Manages fintech client onboarding and implementation programs from kickoff through testing and go-live. Builds implementation plans, coordinates Compliance, BSA/AML, Risk, Legal, Operations, Technology, and external partners, tracks milestones and dependencies, leads status meetings, escalates risks, supports readiness reviews and audits, and maintains implementation documentation. The role manages multiple concurrent engagements while translating regulatory requirements into practical tasks and checkpoints without owning the underlying subject-matter expertise.

Lead and oversee MVB's enterprise fraud program, managing policy, incident response, investigations, exam remediation, tooling, KPIs, training, and cross-functional escalations for fintech and retail banking.