At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Job Posting / Description
VP Talent Acquisition
Talent is one of our most critical drivers of success. This role, reporting directly to the CPO/CHRO, will shape how we identify, attract, and hire the people who will define our next phase of growth and continued success.
The Opportunity
This is an exciting time to be at Verint! The successful candidate will be instrumental in shaping the future talent as we expand across the globe and lead the industry with our newly merged organizations. We are looking for a Vice President of Talent Acquisition to build and lead the global recruiting strategy for the newly combined Verint-Calabrio organization. This is a critical leadership role responsible for building a best-in-class global talent acquisition function that enables the company to attract and hire exceptional talent across engineering, product, go-to-market, and corporate teams. The VP of Talent Acquisition will partner closely with the executive team to support the company’s next stage of growth, designing scalable recruiting strategies, strengthening employer brand, and ensuring the organization can hire world-class talent in highly competitive technology markets. This role requires a leader who combines strategic vision with operational excellence, and who has a proven track record of building high-performing recruiting organizations in SaaS or technology companies undergoing rapid growth or transformation.
What you will do
- Globalize and align the Talent Acquisition Function: Design and lead a modern, high-impact recruiting organization capable of supporting a global SaaS company, hiring across all regions with rapid growth in India.
- Partner with the Executive Team on Talent Strategy: Work closely with the CEO, executive leadership team, and People leaders to align hiring strategies with the company’s growth plans and workforce priorities.
- Lead Post-Merger Talent Acquisition Integration: Unify recruiting practices across the Calabrio and Verint organizations, establishing consistent hiring standards, processes, and systems.
- Elevate Recruiting Excellence: Implement best-in-class recruiting practices including structured interviewing, high-quality candidate experience, and data-driven hiring decisions.
- Strengthen Employer Brand: Position the company as an employer of choice within the SaaS and technology community through strong talent branding and candidate engagement strategies.
- Build a High-Performing Recruiting Team: Lead and develop a global team of recruiters and recruiting operations professionals, fostering a culture of accountability, excellence, and continuous improvement.
- Define and operationalize global recruiting KPIs, analytics, and standardized executive reporting to enable consistent, data‑driven oversight of Talent Acquisition performance.
What success looks like Within the first 12–18 months, success will include:
- A scalable, globally aligned talent acquisition function that works as one team
- Strong results for all hires proven by data driven metrics to manage expectations of all stakeholders
- Outstanding metrics for time-to-hire, quality-of-hires, and candidates experience
- A consistent and disciplined hiring approach across the combined organization
- A recruiting organization capable of supporting the company’s long-term growth strategy
What We’re Looking for
- Extensive Global TA experience, including senior leadership roles in SaaS or technology companies
- Proven success building and scaling global recruiting teams
- Strong experience hiring technical and sales talent (engineering, product, and GTM) at scale and expansion in India
- Track record of leading recruiting functions during periods of rapid growth and transformation
- Experience successfully partnering with executive leadership and HRBPs on workforce planning and talent strategy
- Strong operational discipline and experience building data-driven recruiting organizations
- Ability to influence and align senior leaders in complex organizations
- Exceptional communication and stakeholder management skills
- Data Driven approach with extensive experience in KPI reporting, analytics and dashboards
- Experience operationalizing recruiting KPIs and analytics with standardized executive reporting.
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
For US Applicants
2025 Benefits Offering
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
