VP, Strategic Intermediary Relations Leader

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Please Note:

Profile Description:

• Manages day-to-day activities Consultant Relations, TPA, Broker Dealer, Advisor Concierge Support and Intermediary Reporting teams, who are responsible for developing and expanding relationships to enhance Voya’s brand awareness of our retirement solutions and position Voya as a leading Retirement Services provider.

• Identify key retirement distribution partners to negotiate with and  develop business plans aimed at growing opportunity volumes and increasing close rates and sales success across all intermediary channels; advisors, consultants, TPAs and broker dealers. 

• Develop, maintain and distribute executive level reporting on opportunities, advance rates and win rates across all intermediary channels.

• Assess metrics and embody ownership of driving thought leadership opportunities, product development and partner on sales strategies to drive further new business success in Voya’s Retirement business division.

• Serve as Executive Sponsor, when needed, on key existing client relationships.

• Collaborate closely with relationship management staff to develop and implement strategy initiatives aimed at client retention, ensuring effective communication and alignment with intermediary partners to foster long-term relationships and enhance overall client satisfaction.

• Oversight of consultant questionnaires aimed at driving quality, product enhancements and  attainment of final placements in support of related sales activity.

• Improve overall relations with the consultant/intermediary community to drive and influence new business opportunities, increasing our blocks of business with these targeted intermediary partners in our core markets.

• Works closely with Sales and Service business leaders to integrate growth strategies into our meetings with the key distributors.

• Works closely with sales, marketing, and product teams to develop quality presentations to key consultants.

• Establish strong working relationships with key internal stakeholders.

• Lead coordination efforts related to site visits from these key distributors as well as attending conferences hosted by the key distributors.

• Oversees Voya’s industry conference strategy and budget with key organizations, such as NAGDCA, ASHHRA, CUPA, NAPA, and other industry firms, as well as annual sponsorship opportunities with key intermediary partners. Partners with Marketing and other parts of the business to execute on Voya’s conference strategy and ROI (Return of Investment).

Knowledge & Experience:

• 15+ yrs. experience in the financial services industry

• Bachelor's degree or equivalent experience required, MBA preferred

• Broad knowledge of retirement products, distribution channels, and services

• Detailed knowledge of the defined contribution competitive landscape

• Highly motivated and creative problem solver

• Strong leadership skills: ability to motivate and lead a cross-functional team where some members will not have a direct reporting relationship

• Ability to effectively prioritize competing demands, and to partner with Sales and Relationship management teams

• Excellent oral and written communication skills

• Travel – 20-30%

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.