The Role
Lead strategy and engineering delivery for AI and modern solutions across claims, encounters, and eligibility platforms. Drive infrastructure modernization, platform stability, security and compliance. Grow and manage a large engineering organization, align delivery with enterprise and regulatory priorities, establish KPIs for performance and security, and ensure operational resilience and data integrity.
Summary Generated by Built In
Requisition Number: 2311763
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualification:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Lead strategy and engineering delivery for AI and modern solutions across C&S CSP claims, NEMIS encounters, C&S Eligibility, and platform stability/security domains
- Drive modernization of infrastructure and systems to ensure secure, scalable, and compliant processing of critical healthcare data
- Oversee the transformation of foundational healthcare operations, ensuring resilience, operational excellence, and alignment with enterprise goals
- Manage and grow a high-performing team from 250 to approximately 400 resources, fostering a culture of innovation, accountability, and continuous improvement
- Ensure data integrity and system reliability across platforms supporting claims, encounters, and eligibility workflows
- Collaborate with enterprise stakeholders to align engineering delivery with regulatory requirements and strategic priorities
- Maintain continuity and momentum, leading the next phase of growth and innovation
- Establish and monitor KPIs for system performance, security posture, and delivery velocity, ensuring transparency and measurable impact
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Undergraduate degree or equivalent experience.
- 20+ years of progressive leadership experience in healthcare, technology, or AI strategy, with a proven track record of delivering large-scale transformation
- Experience managing multimillion-dollar portfolios and delivering measurable cost savings
- Deep understanding of U.S. healthcare ecosystem, including clinical operations, affordability levers, and consumer engagement models
- Demonstrated success in leading cross-functional teams and driving enterprise alignment on strategic initiatives
- Expertise in AI/ML technologies, digital health platforms, and data-driven decision-making
- Solid executive presence with the ability to influence senior stakeholders and communicate complex strategies clearly
- Ability to travel to U.S. as needed for in-person collaboration
Preferred Qualification:
- Familiarity with platforms such as UHC Care Assist or similar care management tools
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Undergraduate degree or equivalent experience
- 20+ years of progressive leadership experience in healthcare, technology, or AI strategy
- Experience managing multimillion-dollar portfolios and delivering measurable cost savings
- Deep understanding of U.S. healthcare ecosystem, including clinical operations and affordability levers
- Demonstrated success leading cross-functional teams and driving enterprise alignment
- Expertise in AI/ML technologies, digital health platforms and data-driven decision-making
- Solid executive presence with ability to influence senior stakeholders
- Ability to travel to U.S. as needed for in-person collaboration
- Familiarity with platforms such as UHC Care Assist or similar care management tools
Optum Compensation & Benefits Highlights
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Healthcare Strength — Official materials highlight copay and HSA medical plan choices with in‑network preventive care at 100%, prescription coverage, and low/no‑cost virtual visits, plus company HSA contributions. Dental preventive services are 100% in network, and mental health resources include an EAP and premium Calm access.
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Parental & Family Support — Programs include six weeks paid parental leave, up to two weeks paid caregiver leave, and Bright Horizons back‑up care with enhanced family supports. Adoption assistance up to $10,000 for full‑time employees reinforces family‑oriented benefits.
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Equity Value & Accessibility — Financial benefits include an Employee Stock Purchase Plan at a 10% discount, expanding access to equity ownership.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
