Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
Are you ready to lead transformational growth? As Vice President Sales, you’ll spearhead innovative strategies to apply expansion and retention strategies in existing Fortune 1000 accounts as well as capturing net new accounts across new markets or regions. You will be leveraging your expertise to capture new business and build a high-performance sales team, while collaborating closely with Syniverse Product, Finance, Marketing, Sales support and technical teams. This is a unique opportunity to play a pivotal leadership role within Syniverse’s Global Sales organization, shaping the future of our business by delivering impactful solutions, forging valuable partnerships, and consistently exceeding ambitious growth targets.-
Some of What You'll Do
Scope of the Role:
- Direct Reports: This is a management role with direct reports.
As a Syniverse leader we expect you to amplify the careers of team members through coaching and development opportunities. By doing so you demonstrate that:
- You appreciate – the work, your team, and the customers you serve.
- You accelerate – skill growth, build networks and expand possibilities.
- You accept – by making space for all ideas and inviting diversity of thought.
- You acknowledge – and lead with empathy, vulnerability, and honesty.
Key Responsibilities
Customer account growth, development and retention through strategic selling
- Develop and execute strategic sales plans aligned with corporate goals; seek new business opportunities within major accounts, deliver sales presentations, negotiate, and close large deals of strategic importance.
- Build customer relationships at all organizational levels to support, renew, and further penetrate existing accounts.
- Lead a unified, proactive, value-added account team approach to ensuring appropriate levels of direct customer support, while maximizing Syniverse account team resources.
- Review market analysis to determine customer needs, price schedules, and discount rates.
- Foster positive working relationships between Syniverse and customer organizations to ensure ongoing customer satisfaction.
- Participate in the development of strategic customer planning sessions and reviews to ensure organizational alignment with customer needs and desires.
- Generate new ideas for service and product opportunities; monitor and evaluate competitors’ activities and products; anticipate opportunities the competition may exploit and work to close the gap.
- Represent Syniverse at industry events to promote products and services, network with relevant stakeholders, and stay current with market trends.
Talent Leadership
- Lead, develop, and support a high-performance sales team to achieve strategic objectives and sales targets.
- Provide coaching and feedback to employees to achieve productivity metrics.
- Perform talent management activities such as talent acquisition, selection, and performance management.
Reporting and Administrative Activities
- Analyze and control territory expenses to conform to accounting requirements and budgetary constraints.
- Prepare periodic reports on sales volume, potential sales, and areas of proposed client base expansion.
- Direct sales forecasting activities and set performance goals accordingly.
- Maintain accuracy of online systems designed to report status and progress (e.g., Salesforce.com).
Experience, Education, and Certifications:
- 15+ years in technology sales (solution sales approach), including progressive leadership roles with direct management of account sales representatives.
- Bachelor’s degree (or equivalent job-related experience), MBA strongly preferred.
- Direct selling and account management experience for major accounts in telecommunications.
Additional Requirements:
- Proven track record of consistently maintaining a robust sales pipeline that supports/exceeds revenue forecast.
- Ability to think strategically and develop executive-level contacts quickly.
- Financial acumen, business savvy, strong negotiation skills, and ability to close large, complex deals.
- Knowledge of spreadsheet software and sales-related software.
- Strong communication and presentation skills with ability to influence behavior.
- Travel required for this position is 50-75%
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
Skills Required
- 15+ years in technology sales, including leadership roles
- Bachelor's degree or equivalent experience, MBA preferred
- Direct selling and account management experience in telecommunications
- Proven track record of maintaining a robust sales pipeline
What We Do
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future. Thank you for connecting with Syniverse on LinkedIn. Our LinkedIn page is designed to be an environment where members can engage in respectful and encouraging conversation. All comments – whether in agreement or not – are welcomed and encouraged to foster lively conversation. Accordingly, when responding to a post, we ask that you keep your response respectful, and while we may not be able to monitor every post, please be aware that we reserve the right to remove posts and all material deemed inappropriate, at our discretion. This includes, but is not limited to, abusive, threatening, offensive, hateful, derogatory, spam, fraudulent, deceptive, disruptive, and marketing messages and content. Any violation of these rules may result in being banned, at our discretion.
