VP of Sales

Who are we?

ShiftCare is a leading SaaS platform designed to streamline operations for care providers, including disability support, in-home aged care, and allied health professionals. Thousands of companies (5,000+) rely on ShiftCare to optimise the way they deliver care through scheduling, invoicing, time and attendance. Our mission is to empower care providers to deliver exceptional care while growing their businesses with ease.

We are looking for an experienced VP of Sales to lead and scale our North American sales efforts. This role is responsible for driving revenue growth, managing a high-performing team, and aligning sales strategies with business goals. You will work closely with leadership, marketing, product, and customer success teams to ensure the company's success in North America.

Duties and Responsibilities

• Develop and implement a sales strategy to drive revenue growth and market expansion.
• Lead, mentor, and scale a high-performance sales team, fostering a results-driven and collaborative culture.
• Own and manage the full sales cycle, from prospecting to closing and account management, for key clients.
• Optimise sales processes, tools, and methodologies to ensure maximum efficiency and performance.
• Monitor sales metrics, KPIs, and progress towards targets, reporting regularly to executive leadership.
• Build and maintain relationships with key clients, partners to drive business growth.
• Develop sales forecasts, budgets, and goals in collaboration with leadership and hold the team accountable to targets.
• Stay up-to-date on market trends and competitor activity to identify new opportunities and refine strategy.

Qualifications:

• Strong background in managing and optimising B2B sales pipelines, with proven experience in both high volume inbound and outbound sales strategies.
• Expertise in CRM systems (HubSpot) and sales automation tools to drive pipeline visibility and sales performance.
• Proven track record of achieving revenue targets, scaling sales teams, and managing a complex sales cycle.
• Experience in building and refining sales processes and methodologies, from lead generation to closing.
• Strong outbound sales experience, with a deep understanding of lead qualification, cold outreach, and building sales pipelines.
• In-depth knowledge of inbound sales strategies, including content-driven lead generation, lead nurturing, and conversion tactics.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and guide teams to success.
• Ability to collaborate cross-functionally with marketing, product, and customer success teams to align strategies.