Head of Revenue Operations
Transform revenue operations into a strategic powerhouse! As the Head of Revenue Operations, you will architect an integrated strategy aligning company growth objectives with operational execution. You will be responsible for driving and optimizing the complete revenue workflow, ensuring predictable performance through robust forecasting and analytics. We are seeking applicants with exceptional leadership, strong analytical skills, and a passion for continuous improvement.
What you will be doing:
Architect an integrated revenue operations strategy aligning company growth objectives with operational execution.
Partner with GTM leadership and lead cross-functional transformation initiatives to eliminate silos between revenue teams (sales, professional services, channel, and renewal businesses).
Own the end-to-end analysis and visualization of bookings and pipeline performance, providing the ELT/BOD with forward-looking insights to guide strategic planning.
Drive and optimize the complete revenue workflow from opportunity creation through renewal processing and unify processes, data, and tools across the customer lifecycle.
Design and implement robust bookings forecasting and pipeline scrutiny processes to ensure predictable revenue performance.
Lead cross-functional transformation initiatives to eliminate silos between revenue teams and develop predictive analytics for strategic decision-making.
Partner with executive leadership to identify and capitalize on revenue acceleration opportunities.
Implement intelligent automation across the revenue lifecycle to increase efficiency and scalability.
Establish consistent data governance for accurate forecasting and revenue recognition.
Ensure data quality for bookings tools/systems including – ZoomInfo, LinkedIn Navigator, Prolifiq, SFDC, Clari, Gong.
Build and mentor specialized revenue operations teams working across traditional functional boundaries.
Develop comprehensive playbooks for handling complex revenue scenarios across the customer lifecycle.
Lead continuous process improvement to reduce cycle times, minimize errors, and enhance customer experience.
Create strategic frameworks for managing exceptions across the revenue workflow without disrupting operations.
What you will likely bring:
Demonstrated leadership in delivering results with large-scale, cross-functional teams.
Exceptional problem-solving and analytical skills.
Strong executive presence and effective communication skills.
Strong analytical skills with the ability to interpret complex data sets.
Experience in process improvement; lean startup or design thinking is a plus.
Experience in managing business scorecards and action plans.
Customer service orientation with a focus on fostering positive working relationships.
Proven experience in revenue operations, finance, or a related leadership role.
What could set you apart:
13+ years progressive experience and demonstrated success/knowledge.
8+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types.
7+ years of specialized/industry experience Bachelor’s degree (or equivalent experience).
Master's degree preferred.
Proven experience in revenue operations, finance, or a related leadership role.
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About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Range:
Minimum: $268,000 USD Maximum: $400,000 USDThe salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:
Kevin TowersSkills Required
- Demonstrated leadership delivering results with large-scale, cross-functional teams.
- Exceptional problem-solving and analytical skills.
- Strong executive presence and effective communication skills.
- Ability to interpret complex data sets and provide forward-looking insights.
- Proven experience in revenue operations, finance, or related leadership role.
- Experience managing business scorecards and action plans.
- Experience in process improvement (lean startup or design thinking is a plus).
- Experience ensuring data quality for bookings tools/systems (ZoomInfo, LinkedIn Navigator, Prolifiq, SFDC, Clari, Gong).
- Customer service orientation with focus on fostering positive working relationships.
- Bachelor's degree (or equivalent experience).
- 13+ years progressive experience.
- 8+ years managing and developing multi-discipline teams, preferably international.
- Master's degree.
Epicor Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epicor and has not been reviewed or approved by Epicor.
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Healthcare Strength — Health coverage (medical, dental, vision) is characterized as decent to solid, complemented by wellness resources. Company materials highlight health and wellness programming alongside core plans.
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Leave & Time Off Breadth — Flexible or unlimited PTO exists in U.S. roles, and the organization emphasizes taking time to recharge. When team norms support it, the flexibility is considered a meaningful perk.
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Retirement Support — A 401(k) with company match is available as part of the standard offering. The match level is generally viewed as modest but serviceable.
Epicor Insights
What We Do
We’re the Digital Brains of Our Customers’ Operations We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
Why Work With Us
Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.
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