Voyagu is a dynamic and innovative tech-enabled travel agency based in the US, focused on delivering exceptional air travel services to premium clients. With operational hubs in Mexico City and Warsaw, and a commitment to providing the best customer experience in the industry, we are poised for significant growth and transformation.
We are seeking an experienced VP Revenue Operations to lead and optimize all aspects of our revenue-generating operations. This role will be instrumental in driving our revenue growth, aligning sales, marketing, and customer support, and enhancing operational efficiency across our geographically diverse team.
Key Responsibilities:
- Develop and refine business processes around revenue operations to ensure scalability and operational efficiency;
- Lead and execute strategic initiatives aimed at scaling the company, identifying new opportunities for growth and expansion;
- Develop and execute effective sales strategies and processes to maximize revenue growth and market penetration;
- Collaborate closely with the marketing team to align marketing strategies with revenue goals and scaling objectives;
- Lead customer support initiatives focused on maximizing customer satisfaction, retention, and lifetime value;
- Utilize data and analytics to drive strategic decisions, forecast sales trends, and identify revenue opportunities;
- Develop and implement pricing strategies that balance profitability with customer retention and market competitiveness;
- Lead, mentor, and develop a high-performing revenue operations team, fostering a culture of continuous improvement and innovation;
- Regularly review and refine revenue-related processes to improve efficiency, effectiveness, and customer experience.
Qualifications:
- Proven experience in a senior operations role;
- Strong understanding of sales processes, customer relationship management, and marketing strategies;
- Excellent leadership and team management skills, with a track record of building and mentoring successful teams;
- Strong analytical and problem-solving skills, with the ability to derive insights from data;
- Familiarity with technology-driven operations;
- Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels;
- Ability to thrive in a fast-paced and dynamic environment, managing diverse and geographically distributed teams.
It is a senior role, you will enjoy being part of our passionate team to bring back fun and excitement to the way people travel!
What We Do
Voyagu is a San Francisco-based travel management platform that connects premium travelers with travel experts for better and easier planning, booking, and managing of their trips.
We are passionate travel nerds who genuinely believe that technology and human professionalism can make travel better, and we are inspired to prove it to the world.
The focus is on clients and giving the travel agents technology to deliver the best travel offering and the ability to elevate the overall travel experience.
We are bringing the breakthrough change by developing the Voyagu platform for travel agents to create offers, sell, and do travel management and support. This solution will connect the happy triangle: the client, the travel agent, and the travel suppliers.
Our office locations in the U.S., East and West Coast, Europe, and Eastern Europe give us an international presence and proximity to our partners and investors.
Growing remote work footprint, we give employment opportunities for tech and travel-inspired professionals worldwide.
We are a diverse team, and everyone has their personality, but there are naturally present values in all of us that make us a team united by our No BS! culture. We are honest, very ambitious, and hungry to get results, and we act with respect, accepting everyone for who they are and their belongings, even if they are different and don’t agree.
In our team, we want to have diverse, open-minded, agile people who are passionate about travel and excited to grow our company together.
All people who join us have evident cultural fit expressed in passion for travel, agility, focus on the result, straight talk, and no BS.
