Cover Genius protects millions of customers of the world’s largest online companies. Our goal is to protect all of them.
The Role
The Company
Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.
Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.
Our People are
Bold, Authentic, Purposeful and Inspired
Our People are not
Perfect, Traditional, Complacent or Cautious
The Vice President of Product Management will report directly to the Chief Product Officer and will play a pivotal role in shaping the product strategy and execution within the travel domain. This leader will own the end-to-end customer journey for our merchant partners, ensuring a seamless and impactful experience that drives value for both partners and end users.
The VP will be tasked with optimizing existing product offerings, identifying gaps, and launching innovative solutions that address the evolving needs of our travel-focused merchant partners. By deeply understanding market trends, customer pain points, and partner requirements, this role will ensure the company remains a leader in delivering cutting-edge solutions tailored for the travel industry.
In addition, the VP will oversee a team of talented product managers, providing mentorship, guidance, and development opportunities to build a world-class product management organization. This individual will be responsible for hiring, nurturing, and retaining top talent while fostering a culture of collaboration, innovation, and excellence.
Key Responsibilities
- Define and own the product vision and strategy for the travel domain, ensuring alignment with overall company objectives and the needs of merchant partners.
- Oversee the design, development, launch, and optimization of products to deliver an exceptional end-to-end customer journey for travel merchant partners.
- Build, lead, and mentor a high-performing team of product managers.
- Foster a culture of innovation, accountability, and collaboration within the product management organization.
- Collaborate closely with merchant partners and commercial teams to deeply understand their pain points and evolving needs.
- Act as the primary product advocate in cross-functional discussions with engineering, sales, marketing, and customer success teams.
- Stay ahead of market trends, competitive offerings, and emerging technologies to ensure the company’s products are innovative and market-leading.
- Establish and monitor key performance indicators (KPIs) to measure product success, customer satisfaction, and business impact.
- Identify opportunities for new products or features to address unmet needs in the travel space.
- Drive ideation, prototyping, and execution of innovative solutions.
Skills and Experience
- 12+ years of product management, data science or engineering experience, with experience in managing multiple product managers.
- Advanced degree in Computer Science, Engineering or STEM field
- A track record of success in delivering products and driving strategy that meets customer needs
- Understanding and/or hands-on experience in software development and web technologies
- Seasoned organizational design thinking on how to best structure a cross-functional product development group
- Excellent people management and engagement skillsExperience in a fast-paced environment, and deep experience with product development lifecycle, roadmap prioritization, customer-driven innovation in such an environment, ideally in both B2B and D2C.
- Proven track record of increasing revenue through product innovation
Attributes
- Demonstrates a strong focus on achieving measurable business outcomes and delivering on key objectives.
- Proven ability to inspire, mentor, and develop teams, fostering a culture of innovation, accountability, and excellence.
- A natural team player who thrives in cross-functional environments, effectively working with engineering, design, marketing, and sales teams.
- Demonstrates the ability to think big-picture while aligning product goals with company objectives.
- Pushes the boundaries of what’s possible, challenging conventional approaches to drive groundbreaking results.
Why Cover Genius?
Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?
• Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.
• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words!
Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!
* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
*The cash compensation range for this role is up to $350,000. Compensation will vary based on location and experience.
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The Company
What We Do
Cover Genius is the insurtech for embedded protection. Together, we protect the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Cover Genius’ vision is to protect all the customers of the world’s largest online companies through XCover, an award-winning global distribution platform for any line of insurance or warranty, with an API for instant claims payments that holds an industry-leading NPS of +65‡. Cover Genius and its partners co-create solutions that embed protection that’s licensed or authorized in over 60 countries and all 50 US States.
Why Work With Us
We are a vibrant international team that promotes inclusivity and celebrates our differences. We are growing fast, we provide our employees with professional development opportunities and we promote within through our bi-annual performance review cycles. We are bold enough to take chances, to challenge the status quo and inspire each other.
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