VP of Product Management

Posted 2 Days Ago
Be an Early Applicant
3 Locations
In-Office
275K-320K Annually
Senior level
eCommerce • Fintech • Payments • Software
Helping businesses to compete and win with intuitive software, point-of-sale systems, and payment solutions.
The Role
Leads Intelligence, Reporting, and AI product teams; defines product strategy, vision, and roadmaps; manages and coaches Product Managers; uses customer research, metrics, market analysis, and emerging technologies to guide decisions; and partners with Engineering, Design, Sales, Support, executives, investors, and restaurant customers to deliver impactful products.
Summary Generated by Built In

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

  • Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users

  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

  • Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

The Role

We’re looking for an experienced Product Leader who is capable of leading a team to build

innovative products. This Product Leader will oversee our Intelligence, Reporting, and

Innovative AI teams. They will report directly to our Global Head of Product Management and work closely with our C-Suite to create strategy, define roadmaps, and build genuinely impactful, innovative products.

In this role you will:

● Be a driving force of defining the product strategy for your product areas and a major

contributor to SpotOn’s overall product strategy.

● Be data driven and deep into the metrics and efforts that achieve the goals of our

company and our customers.

● Manage a team of Product Managers as the team investigates market opportunities,

builds the product roadmap, and makes strategic adjustments as needed based on client

needs, data, and business priority.

● Be forward thinking in your approach to product vision and design. The world is rapidly

evolving with AI and we believe that SpotOn must lead, not chase if we want to be

authors of the future of the industry we love.

● Work cross-functionally with Engineering, Design, Product Management, Sales and

Support to elicit, understand, rationalize, and prioritize requests for new functionality.

● Assess market competition, client preferences, emerging technologies, and industry

trends to identify

Qualifications:

● 7+ years of relevant product management experience or equivalent, with at least 5 years

managing and coaching a team of Product Managers.

● Fluency with AI tools like Claude, Vercel, or similar.

● Demonstrated instances of “getting out of the building” to put yourself in the customer’s

shoes to understand their needs / how they interact with our products. Note: it is not

uncommon for Product leaders at SpotOn to work shifts at our customer’s

restaurants/bars.

● Experience and comfort operating in metrics-driven work environments that leverages

data to make informed decisions.

● Strong understanding of the product development lifecycle and experience designing

and delivering quality products.

● An ability to manage multiple projects in an iterative process.

● Strong communication and presentation skills. This role requires presenting to multiple

audiences ranging from groups of SMBs to seasoned Investors and Executives.

● Experience making decisions with imperfect information and comfort managing teams

through ambiguity, and complexity.

● Past restaurant experience, especially working in a restaurant, is a serious plus, but not

a hard requirement

Compensation:

● Base pay: range starts at $275,000 -$320,000 for this role

● Equity package: TBD based on the seniority of the candidate.

● Offers will be reflective of the candidate’s location and experience.

Benefits:

At SpotOn, we put people above everything else. We’re known for our innovative software and

technology solutions, but we stand out because of the hard-working humans behind the tech.

We can’t take care of our clients without taking care of our employees first, and that’s why we

invest in you with a competitive benefits package which includes:

● Medical, Dental and Vision Insurance

● 401k with company match

● RSUs

● Paid vacation, 10 company holidays, sick time, and volunteer time off

● Employee Resource Groups to build community and inclusion at work

● Monthly cell phone and internet stipend

● Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at [email protected].

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Skills Required

  • 7+ years of relevant product management experience or equivalent
  • At least 5 years managing and coaching a team of Product Managers
  • Fluency with AI tools such as Claude, Vercel, or similar
  • Experience conducting customer research and understanding customer product interactions
  • Experience working in metrics-driven environments and using data for decisions
  • Strong understanding of the product development lifecycle
  • Experience designing and delivering quality products
  • Ability to manage multiple projects through an iterative process
  • Strong communication and presentation skills
  • Experience making decisions with imperfect information and managing teams through ambiguity and complexity
  • Past restaurant experience, especially working in a restaurant
  • U.S. work authorization

SpotOn Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpotOn and has not been reviewed or approved by SpotOn.

  • Healthcare Strength Health, dental, vision, life and disability insurance, plus mental‑health resources, are included and framed as comprehensive core coverage. Public benefits pages highlight strong marks for the quality of medical offerings.
  • Retirement Support A 401(k) with company match is part of the standard package alongside equity grants. Materials position retirement support as a meaningful component of total rewards.
  • Parental & Family Support Generous parental leave and family medical leave are emphasized in the package. Benefits summaries indicate these family supports are well regarded.

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The Company
HQ: San Francisco, CA
2,000 Employees
Year Founded: 2017

What We Do

We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

Why Work With Us

Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

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