About Us:
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.
In recent years, we have experienced significant growth, expanding our services and global presence.
With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.
Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.
Role Overview:
Planet Hospitality is accelerating an investment in their Cloud Property Management System (Cloud PMS) and Middleware Platform used to connect to the broader hospitality technology ecosystem and has an opening for a senior product leadership role. This Product Management role will be responsible for overseeing the existing SaaS PMS cloud product and managing the technical product roadmap related to the investment.
What you will do:
- Leadership – Lead a team of product managers, product owners and business analysts both internal and outsourced to continuously improve performance meet customer and business needs and deliver on the product investment. Work closely with technical counterparts and peers within the hospitality function and broader Planet technology organization to deliver as one team.
- Roadmap – Execute and build on existing strategic roadmap by defining and delivering features, capabilities and value propositions based on deep understanding of customers, competitors and market trends. Manage new additions to the roadmap including trade-offs between revenue generating implementations and broader product features.
- Product launch - Work with relevant teams across the business (including Operations, Sales, Marketing, Finance, Legal etc.) to ensure products and features are ready to launch ensuring clean hand-offs with other functions and improve commercial capabilities (e.g. launch prep).
- Got To Market – Steer the Go-To-Market process as the key stakeholder and coordinate the rest of the Product, Technical, Marketing and Commercial leadership teams to support the Cloud PMS GTM strategy.
- Commercial - Support Sales teams as the Cloud PMS product champion to present Planet’s PMS product offerings and features in product forums, client and industry engagements.
Who you are:
- Proven experience (10+ years) in B2B SaaS software product management in complex environments where integrations play a key role in product delivery
- Has successfully taken to market from concept to launch SaaS software products
- Strong understanding of cloud architectures, platforms, services and product management lifecycles
- Successful delivery working with onshore and offshore product and development teams
- Demonstrated experience successfully managing multiple teams in a remote/hybrid environment and developing product leaders
- Excellent communication and presentation skills
- Product management certification is a plus
- Has successfully operated withing a fast growth business
- Experience of operating in a PE environment
- Masters degree in Product Management, Computer Science, Information Technology, or a related field or equivalent experience or qualifications
- Hospitality or hospitality technology experience a plus.
Why Planet :
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
Top Skills
What We Do
Planet is a leading global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our Payments, Software, and Tax Free solutions every minute of every day.
Planet empowers its customers to deliver amazing customer experiences by combining payments and technology in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets
