VP, People Experience (PX), Latin-Iberia

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

The VP, People Experience (PX), Latin-Iberia will be responsible for the strategic development, leadership and delivery of the PX strategy, including delivering best-in-class employee experiences and support for the region. This role works closely with the Latin-Iberia regional leadership team, Americas and Global PX leadership, and Latin-Iberia country PX leads to define priorities across all critical employee experiences, including hiring, onboarding, engagement, compensation, talent management, and mobility.

Reporting into the SVP, People Experience Americas & EVP Chairman & CEO Latin-Iberia Region, with close partnership with the COO Latin-Iberia, this role will be part of the Latin-Iberia and PX Americas leadership teams and will play a critical role in enabling and delivering on our PX vision: to be recognized as a people centric company that transforms the music industry and beyond.

Strategic Business Partnership

• Day-to-day Business Partner leadership responsibility for Miami staff (roughly 250 employees) and oversight of the broader team of regional PXBPs (with responsibility for ~800 employees across Latin America and Iberia).
• Cultivate and maintain strong relationships with business leaders and employees to provide strategic and tactical planning, direction, coaching and support; serve as a key liaison and trusted business partner on all People eXperience initiatives, programs, and processes.
• Identify and implement opportunities for strategic and operational improvement across the region (i.e., automation, streamlining and best practices) as it pertains to systems, processes, adoption of new technologies, integration of new workflows, staffing models, and organization structures.
• Oversee and provide guidance on employee relations issues by consulting with ER partners and escalating issues as appropriate
• Partner with Regional leadership team and MDs on key organization development and initiatives that may have broader reach implications across the region.
• Provide quarterly people data and insights updates for your regional leadership team and use data, analytics and financials to develop strategies and build a strong business case for change.
• Partner with the Regional CEO & COO to identify key priorities (aligned with business plan and employee engagement survey) to communicate and drive employee awareness and alignment
• Contribute to M&A activities through PX due diligence, cultural and systems integration in close partnership with the COO, Latin-Iberia, PX Ops and Total Rewards.

Regional PX Leadership & Team Partnership

• Lead, motivate and develop a high performing team of PX professionals across the region.
• Partner with SME’s centres of excellence (C.O.E’s) Talent Acquisition, People Operations, People Relations, Compensation, Benefits, The Learning Collective, Org Success, Diversity and Inclusion, Communication teams on key initiatives, processes and practices for the region to ensure thoughtful, consistent and impactful experiences.
• Contribute to a highly collaborative Americas and Global People Experience team on cross-functional, global projects and initiatives.
• Ensure close partnership with Finance, Operations, Comms, DEI, PSI, Facilities and Business & Legal Affairs teams, to develop and deliver an optimal employee experience across the region
• Partner with internal Compensation team to identify appropriate compensation, using market analysis information; partner with benefits department to actively identify competitive benefit offerings for the region.
• Ensure compliance with local employment laws, regulations, data privacy standards, and other relevant policies.

Culture, Change and Continuous Impact

• Lead, role model and support the development of a unified local and regional culture through our Global People Promise and Values that contributes to high levels of inclusion, innovation, and collaboration.
• Develop a rich business acumen and a deep understanding of the creative and commercial drivers adapting PX approach and practices to reflect and enable our creator first approach.
• Facilitate a culture of continuous learning, growth and development for leaders and employees through being a champion and ambassador of The Learning Collective - being curious and continuing your own learning and development.
• Lead and drive organizational change management initiatives to enable business transformation and growth. Support leaders and employees through the change curve, developing resilient, anti-fragile and agile teams and individuals.
• Oversee employee engagement initiatives for the region to foster a high-performance and game-changing culture and improve employee satisfaction.
• In partnership with the DEI team and regional leadership team, develop and implement strategies for diversity, accessibility and inclusion across all levels of the organization.
• Lead efforts to improve leadership and employee adaptability to new technologies, systems, and ways of working.

• You are a self-motivated, innovative thinker who is curious and compassionate with an exceptional business and HR acumen and a keen interest in the Latin music industry.
• You have senior leadership experience as a trusted advisor and business partner to senior executives.
• You can pivot between strategic solutions and executional activities with agility and can seamlessly adapt to changing business environments and priorities.
• You have excellent communication, presentation and influence skills.
• You are fluent in Spanish and English, Portuguese a plus.
• You have proven leadership experience, motivating, engaging and developing a distributed and matrixed team.
• You can build trust and confidence at multiple levels in an organization.
• You have demonstrated ability driving pragmatic decision-making in a collaborative, fast-paced, team-based environment.
• You are a passionate and influential thought partner who can make complex decisions and deliver difficult messages with integrity and empathy.
• You hold a deep understanding and experience in driving transformative change from a culture and business perspective.
• You have demonstrated knowledge and passion for diversity, accessibility and inclusion as a key part of organizational culture and sustaining through aligned programs, policies, and practices.
• You have strong cross-functional collaboration skills and can build relationships internally and instil a sense of solidarity across teams.
• You have an enterprise mindset with the ability to think about the organization on a global, macro level as well as adapt to local needs and nuances.

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.