Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
The main function of the VP Operations & Strategic Alliances is to assure best-in-class services for our clients, ensure the right operations of all services provided to clients. Strategic thinking of the business development and growth. Develop/lead technology use to create a concise client experience and create efficiencies to operate our business. As well, planning the future of new products that will foster our client experience.
- Products and services management. Direct and coordinate all lifecycle aspects of operations, ensuring correct execution, transaction tracking, team efficiencies, internal and external governance, digital development.
- Vendor & Supplier management, oversee domestic vendor relationships, including negotiation, performance monitoring, and continuous improvement of service levels. Structure and scale partnerships. Develop strategies increasing product reach, competitiveness, coverage, and best financial fit. Ensure compliance, regulatory and legal frameworks.
- Identify, recommend, and implement new processes / technologies, and systems to improve / streamline organizational processes and use of resources and materials.
- Responsible for establishing and monitoring KPI´s, SLA´s, cost & efficiency metrics & measurements to drive improvements
- Conduct continuous review of results, initiating corrective action and recognizing accomplishments.
- Continuous Improvement & Corrective Action. Lead recurring performance reviews, identify operational bottlenecks, and drive corrective action plans. Promote a culture of accountability and continuous improvement.
- Team & Organizational Development - Oversee and evaluate the business product operations team, ensuring alignment with company policies & strategic objectives. Foster talent development, cross-functional collaboration, and hi-po culture.
Education
Bachelor’s degree in Engineering, Administration or a related field
Master’s degree (MBA /Finance) and PMO certification
Attributes & Behaviors
- Strategic – future focused and pragmatic, translates vision into strategies that create value for the enterprise
- Curious – inquisitive, exploratory and interested in gaining knowledge and perspective from a wide range of sources to stimulate innovative thinking and problem-solving
- Collaborator – includes, influences and partners across internal (and external) networks to support driving enterprise vision, strategy and objectives
- Execution focused – metrics driven, acts decisively, and persistent when faced with challenges
- Agile and responsive – dynamic leader able to pivot quickly and flex leadership style, approach to opportunity
- Creative problem solver – able to derive novel solutions to problems, manages ambiguous environments
- Relationship builder - inspires trust and confidence from clients, colleagues and employees; leads by example, strong sense of accountability but works well through others
- Strong communicator – clearly articulates focus, plan and inspires others; strong influencer of new ideas, pace of change and meaningful results
What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Candidates must be willing to comply with a pre-employment background check.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [email protected] or call 55 5018 7100.
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What We Do
Element Fleet Management (TSX: EFN) is the leading global fleet management company, providing world-class management services and financing for commercial vehicle and equipment fleets. Our suite of fleet management services span the total fleet lifecycle, from acquisition and financing to program management and remarketing – helping customers optimize performance and improve productivity.
