VP, Operations
Humboldt - Remote
The VP of Operations will be responsible for recommending and executing a strategy for overall organizational objectives. The role will require, but is not limited to, analyzing, managing, and execution of Senior Management initiatives.
What you'll do:
- Execute on the goals and objectives of the HMS leadership team as defined by senior management and support HMS growth.
- Work with Sponsor Bank(s) and North entities to establish and maintain a productive and positive rapport.
- Be an expert with respect to Industry and provide management with analysis outlining industry rule and regulation changes along with recommendations on recommended actions.
- Articulate the North/HMS vision into a clear direction for the business; Ensure current service levels and direction support the company’s overall strategy and goals.
- Provide regular analysis and metrics on HMS performance and review of requests (internal and external) by senior management.
- Oversight of HMS leaders, to include but not limited to work flows, strategic initiatives and evaluations for customer care, boarding, underwriting, compliance and risk functions.
- Provide senior-level approval when necessary.
- Maintain comprehensive knowledge of the HMS portfolio.
- Perform other job-related duties or special projects in support of HMS needs and growth.
What we need from you:
- Some College Required, Bachelor’s Degree Preferred
- Minimum five (5) years’ supervisory or management experience.
- Minimum five (5) years’ experience in underwriting and risk management in the payments industry.
- Proven track record of working independently and taking ownership of complex initiatives.
- Ability to manage a large range of priorities and deadlines
- Ability to troubleshoot identified operations problems directly when escalated.
- Excellent teamwork skills with proven ability to influence cross-functional teams.
- Strong written and verbal communication skills
- Strategic development minded individual
- Ability to react to rapidly changing market conditions, strategic and critical thinker; beyond task oriented.
Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.
To learn more about North, and our family of companies, visit our website: north.com
