Vice President Operations – New Zealand & Fiji
Accor Hotels | Premium, Midscale & Economy Division
A rare and influential leadership opportunity with Accor – the largest hotel operator in the Pacific.
Reporting directly to the Chief Operating Officer – Pacific, we are seeking an exceptional operational leader to elevate performance, culture, guest experience and commercial outcomes across our Premium, Midscale & Economy (PME) hotels in New Zealand and Fiji. If you are an inspirational operator with a passion for people, owners, and strategic delivery, this is a significant and highly impactful regional leadership opportunity.
This position has oversight of Accor’s Premium, Midscale & Economy hotels across New Zealand and Fiji . You will drive results by championing Accor standards, guiding a high-performing community of General Managers, and ensuring every hotel delivers world-class guest experiences, strong Heartist engagement, sustainable operations and exceptional financial performance. With responsibility for 18 hotels today and more development opportunities emerging, this role is positioned at the forefront of Accor’s future growth in the region.
As a senior representative of Accor in the region, you will cultivate trusted relationships with owners, industry partners and local communities while upholding the principles and cultural respect central to Aotearoa & Fiji.
- Developing and executing a comprehensive strategy for the PME Hotel Operations across New Zealand & Fiji
- Facilitating engagement between Accor and the owning companies, ensuring commercial and productive relationships that drive mutual success.
- Delivering the combined financial return to Accor by enabling hotels in the region to meet financial objectives while maximising profitability for the company.
- Executing group and regional initiatives and projects across PME hotels
- Implementing regional strategic sales and marketing plans to drive market share and revenue growth.
- Previous experience as a General Manager, managing multiple Hotels, brands and owners across multiple states
- Familiar with the New Zealand & Fiji landscape and practices
- Demonstrated success in driving the commercial performance of the business and delivering on KPIs
- Clear communication, creating impactful relationships with the Regional team
- A proven leader with a strategic vision
- Fosters positive owner relationships while maximising performance
- Private healthcare and market-leading benefits.
- Incredible Accor Heartist Benefits - discounted accommodation and dining worldwide.
- Exciting opportunity to be part of the Pacific Senior Leadership Team
Our Commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments throughout the recruitment process — please let us know if you require support.
What We Do
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
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