Vice President- New Payment Rails ACH Product

Job Description
Join Chase's New Payment Rails (NPR) team as a VP of Product Management, where you'll drive the end-to-end management of ACH products. Leverage your expertise to enhance and modernize payment solutions that customers love and trust.
As a VP of Product Management in the NPR team, you will lead the strategy and execution of ACH products, focusing on high-risk applications to mitigate fraud and risk. Your role will be pivotal in optimizing ACH delivery, ensuring compliance, and driving product innovation across various payment rails.
Job Responsibilities:

• Establish a new product function and steering committee for ACH across consumer use cases.
• Serve as the go-to product owner for ACH communications across user journeys.
• Manage Rules Program and Compliance with NACHA Rules, driving organizational changes.
• Design and implement new processes to address operational gaps and enhance efficiency.
• Direct ACH product roadmap and performance reporting, improving cross-functional coordination.
• Lead change management across functional partners, ensuring compliance with risk and regulatory requirements.
• Maintain visibility over product timelines, monitor blockers, and liaise with stakeholders.
• Manage relationships with stakeholders, including risk, compliance, and operations teams.
• Engage with partners to manage industry changes impacting the product roadmap.
• Coach and mentor the ACH team on best practices for resource and dependency management.

Required Qualifications, Capabilities, and Skills:

• Minimum of 5 years of experience in delivering products, projects, or technology applications.
• Experience in operational management and change readiness.
• Advanced knowledge of product development life cycle, technical design, and data analytics.
• Collaborative mindset with the ability to work effectively with diverse teams.
• Flexibility to adapt to evolving priorities and proactively identify improvement opportunities.
• Excellent analytical skills with the ability to present recommendations clearly.
• Self-starter with strong problem-solving skills and prioritization abilities.
• Strong communication and presentation skills across business and technology partners.

Preferred Qualifications, Capabilities, and Skills:

• Experience with payment systems and networks.
• Proven ability to work in a fast-paced environment, meet deadlines, and perform at high standards.
• Ability to independently manage multiple dependencies and drive escalations.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.