Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The VP Internal Communications & Engagement is responsible for leading the strategy and execution of internal communications across the MSG Family of Companies. Reporting to the SVP Talent, this role serves as a strategic advisor to senior leadership and is responsible for ensuring employees across the organization are informed, inspired and connected to our mission, values and business priorities.
Operating in a fast-paced, highly visible environment where announcements and operational priorities evolve quickly, the VP must bring an “always on” mindset – anticipating communications needs, responding rapidly to emerging developments and ensuring clear, timely messaging across the enterprise.
This leader will bring a progressive, innovative communications mindset, continuously evolving how the organization engages employees through modern storytelling, emerging technologies and creative communications.
What will you do?
- Lead the enterprise internal communications strategy for the MSG Family of Companies, reaching our 11,000+ employees across corporate offices and venues, ensuring clear, consistent and relevant messaging for frontline, back of house and corporate audiences.
- Serve as a strategic communications advisor to senior leaders, shaping messaging for organizational initiatives, key milestones and business changes.
- Translate complex business strategies into clear, compelling narratives that resonate with diverse employee audiences.
- Introduce innovative communication approaches, tools and storytelling formats that enhance employee engagement and information flow.
- Oversee all internal communication channels, including intranet (desktop and mobile app), email and digital signage and oversee a unified enterprise editorial calendar that aligns messaging to business priorities and key moments.
- Partner cross-functionally (HR, Legal, Marketing, PR/External Comms, Venue Operations, business leaders etc.) to ensure aligned messaging across the employee experience.
- Maintain flexibility and responsiveness in an environment where evenings, weekends and live event cycles for
- Support and inspire a team and bring fresh thinking, bold ideas and strong point of view on the future of employee experience.
What do you need to succeed?
- 12+ years of experience in internal communications, HR communications, corporate communications or related fields
- Exceptional writer with a strategic approach to messaging, timing, and channel selection
- Able to manage a high volume of work, meet tight deadlines, and maintain strong attention to detail
- Proactive, employee-focused, and committed to delivering excellent employee experience
- Demonstrated team leadership with the ability to drive projects forward in complex environments
- Strong problem-solver who approaches communications through an employee-experience lens
- Effective collaborator able to gain alignment and commitment across all levels of the organization
- Experience partnering with senior leaders and handling sensitive information with discretion
- Self-starter with a strong work ethic and positive, high-energy attitude
Special Requirements:
- Must have flexibility to work nights, weekends and holidays as business requires.
- Must be willing to travel to other locations.
#LI-Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
What We Do
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands. Utilizing our powerful assets and expertise, we produce, present, or host a variety of entertainment and sports events, delivering unforgettable experiences for millions of fans each year. Across our venues and brands, MSG Entertainment sets the standard for excellence and innovation while forging deep connections with diverse and passionate audiences. Our Company includes our portfolio of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – each a prominent destination for unforgettable experiences and events. With flexible seating capacities and configurations that range from 2,800 to 21,000, our venues enable us to showcase a broad array of compelling sporting events, concerts, family shows, and special events that cover a wide spectrum of genres. This includes at Madison Square Garden, known as “The World’s Most Famous Arena,” which serves as home to the New York Knicks and New York Rangers – two of the most recognized franchises in professional sports – and perennially hosts the biggest names in music and entertainment. MSG Entertainment also features the wholly-owned original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for generations of fans at Radio City Music Hall since 1933. The show’s enduring popularity is driven by the world-famous Radio City Rockettes, the longest-running precision dance company in America. More information is available at www.msgentertainment.com
