The VP, Integrated Marketing is a visionary, data‑driven leader responsible for shaping and executing a unified marketing strategy that elevates brand relevance, drives customer engagement, and accelerates revenue growth across all retail channels. This leader brings together brand, digital, content, retail, and performance marketing into one cohesive engine—ensuring every campaign, message, and experience is connected, consistent, and impactful.
The VP, Integrated Marketing is a bold, collaborative marketing executive who thrives in fast‑paced retail environments, loves building high‑performing teams, and knows how to translate brand storytelling into measurable business results.
Responsibilities:
- Develop and lead a holistic, omnichannel marketing strategy that aligns brand, retail, digital, loyalty, and performance marketing into one unified plan.
- Define long‑term brand positioning, customer segmentation, and growth priorities.
- Build and mentor a high‑performing team.
- Oversee brand identity, messaging frameworks, and creative direction to ensure consistency across all touchpoints.
- Lead seasonal and evergreen campaign development, ensuring storytelling is compelling, differentiated, and culturally relevant.
- Champion customer‑centric thinking and elevate the brand experience across stores, digital platforms, and community channels.
- Drive integrated marketing plans that support store traffic, conversion, loyalty, and new customer acquisition.
- Oversee media strategy and investment across paid, owned, and earned channels to maximize ROI.
- Use data, insights, and testing to refine messaging, targeting, and channel mix.
- Own marketing KPIs including brand health, customer acquisition, retention, traffic, conversion, and campaign performance.
- Lead integrated planning processes to ensure alignment across teams and seamless execution.
- Communicate marketing strategy, performance, and insights to senior leadership and key stakeholders.
Required Qualifications:
- Bachelor’s Degree
- 10 years of progressive marketing leadership experience across integrated brand marketing, performance marketing, and team management.
- Demonstrated expertise in:
- Integrated and omnichannel marketing strategy
- Performance marketing and media optimization
- CRM, loyalty, personalization, and lifecycle marketing
- Creative leadership and agency management
- Visual merchandising and physical retail experience
- Exceptional communication skills
- Strong organizational skills
- Proficiency in Microsoft Office
- Proven ability to lead, coach, and develop high-performing teams
Preferred Qualifications:
- Advanced degree
- 10+ years of progressive marketing leadership experience across integrated brand marketing, performance marketing, and team management.
Behavioral Traits for Success:
- High impact leadership and initiative
- Strong persuasive communication
- Fast pace and sense of urgency
- Bold, risk-tolerant decision making
- Relationship-driven collaboration
- Resilient optimism and confidence
- Strategic vision coupled with action orientation
- Comfort with ambiguity and change
Working Environment:
- Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
- Hybrid work schedule
Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.
- Decision-making, judgment, and execution
- Communication, ability to articulate vision, strategy, and results
- Strategic and creative thinking
- Performance marketing and media optimization
- CRM, loyalty, personalization, and lifecycle marketing
- Creative leadership
- Visual merchandising
- Leadership of team
- Ability to foster team collaboration, communication, and performance
- Stakeholder Feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may be deemed appropriate.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's Degree
- 10 years of progressive marketing leadership experience across integrated brand marketing, performance marketing, and team management
- Integrated and omnichannel marketing strategy expertise
- Performance marketing and media optimization expertise
- CRM, loyalty, personalization, and lifecycle marketing expertise
- Creative leadership and agency management expertise
- Visual merchandising and physical retail experience
- Exceptional communication skills
- Strong organizational skills
- Proficiency in Microsoft Office
- Proven ability to lead, coach, and develop high-performing teams
What We Do
We're the company with #TheStuffYouLove! Founded in St. Louis in 1997, Build-A-Bear Workshop is a trusted, beloved brand that has been part of countless life moments for more than 20 years. We operate approximately 400 stores worldwide—including company-owned stores in the United States, Canada, Ireland, Paris, Milan, Colombia, and the United Kingdom and franchise stores in Africa, Asia, Australia, Europe, Mexico, the Middle East and China—where Guests can make and customize furry friends. The Build-A-Bear Workshop experience is an expression of our commitment to redefine retail and entertainment. Our concept is designed to bring out the creative side of our Guests to spark their imagination. We challenge every associate to contribute wherever possible to our culture, our communities and our business success. Regardless of role, Build-A-Bear associates keep our core values at the heart of everything they do. We cultivate a culture that truly begins with heart. From the passion our associates bring to work each day to our iconic heart ceremony, we deliver the Build-A-Bear spirit and one-of-a-kind experiences to our Guests – one furry friend at a time. It’s one of the reasons Build-A-Bear Workshop has been recognized time and time again as a sought-after employer: • Great Place to Work® and FORTUNE’s 100 Best Companies to Work For® list: 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010 and 2009 • Great Place to Work® and FORTUNE’s Best Workplaces in Retail list: 2017, 2016, 2015 and 2014 • Great Place to Work® and FORTUNE’s Best Workplaces for Women list: 2017, 2016 and 2015 • Great Place to Work® and FORTUNE’s Best Workplaces for Millennials list: 2017, 2016 and 2015 • Great Place to Work® and FORTUNE’s Best Workplaces for Diversity list: 2017, 2016 and 2015 • The Sunday Times 100 Best Companies to Work For list: 2017 and 2016 • 2-Star Accreditation by Best Companies for our ‘outstanding’ workplace engagement standards and commitment









