Job Description:
Role Title: VP, eGRC Solution Architect (L12)
Company Overview:
Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.
Organizational Overview:
Synchrony's Risk Team provides independent oversight of Synchrony’s risk-taking activities to ensure safety and soundness, meet regulatory and legal requirements, and manage risks to the risk-appetite of the Board. Risk is responsible for independently assessing, quantifying, and overseeing risks & providing effective challenge. Risk serves as Synchrony’s Second Line of Defense.
Overall, Risk Team oversees and manages the Risk Program to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and complying with related overall risk, risk testing policies, standards, procedures as well as regulations. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars play a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenges.
Role Summary/Purpose:
The eGRC Solution Architect is an individual contributor who partners with one or more Agile teams within the Risk Infrastructure delivery team to support Risk & Compliance stakeholders. This role translates enterprise GRC objectives into technology solutions that automate, standardize, and integrate governance, risk management, and regulatory compliance processes. The architect designs end-to-end solutions, decomposes complex objectives into actionable deliverables, evaluates and aligns technical standards and tools, and provides technical leadership across the full delivery lifecycle.
Key Responsibilities:
Design and deliver GRC solutions: Serve as the GRC technical architecture lead supporting multiple concurrent initiatives, designing end-to-end solutions that span GRC functions, provide design guidance, conduct architecture reviews, and resolving complex technical decisions.
Translate requirements into technical solutions: Work with stakeholders, including Risk and Compliance leaders, to understand GRC requirements and translate them into actionable, technology-based solutions.
Lead technical implementations: Guide and support development teams and related technical resources through the configuration and deployment of GRC software platforms.
Provide technical and architectural guidance: Serve as the subject matter expert for GRC frameworks, processes (e.g., RCSA, Issue Management, Compliance Risk Assessments), enabling technologies, and industry best practices. Partner with business stakeholders and technical teams to translate requirements into scalable solutions; lead architecture/design reviews; mentor teammates; and maintain architecture diagrams and technical documentation.
Manage project oversight: Oversee the technical vision of GRC projects, ensuring delivery excellence, security, and sustainability while also managing timelines, scope, and resources alongside project managers.
Required Skills/Knowledge:
Bachelor's Degree and 10+years of overall experience or equivalent leadership program experience or in lieu of degree High School Diploma/GED 12+ years of overall experience or equivalent leadership program experience
Deep GRC domain knowledge: Strong understanding of GRC concepts and core processes (e.g., RCSA, Issue Management, Compliance Risk Assessments) and how they align to risk and control objectives.
GRC platform expertise: 5+ years of hands-on advanced configuration/development experience with leading GRC platforms, including ServiceNow IRM, Archer, SAI360.
Solution architecture experience: 5+ years designing and delivering end-to-end GRC solutions on ServiceNow, Archer, or SAI360, including target-state architecture, standards, and non-functional requirements.
Problem-solving and analytical skills: Proven ability to assess business needs, evaluate risk and control impacts, identify trade-offs, and design scalable solutions that meet functional requirements.
Desired Skills/Knowledge:
Architectural and technical skills: Proficiency in designing complex systems, cloud environments (AWS, Azure, GCP), and enterprise integration via APIs and data pipelines.
Communication and stakeholder management: The ability to effectively communicate complex technical concepts to both technical and non-technical audiences, including senior leadership.
Eligibility Criteria:
Bachelor's Degree and 10+years of overall experience or equivalent leadership program experience or in lieu of degree High School Diploma/GED 12+ years of overall experience or equivalent leadership program experience
Work Timings: 2:30 PM to 11:30 PM IST
We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.
For Internal Applicants:
Understand the criteria or mandatory skills required for the role, before applying.
Inform your Manager or HRM before applying for any role on Workday.
Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal/Final Formal LPP)
L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
L10+ Employees can apply
Grade/Level: 12
Job Family Group:
Risk ManagementSkills Required
- Bachelor's degree and 10+ years experience OR High School Diploma/GED and 12+ years experience
- Deep GRC domain knowledge (RCSA, Issue Management, Compliance Risk Assessments)
- 5+ years hands-on advanced configuration/development experience with ServiceNow IRM, Archer, or SAI360
- 5+ years designing and delivering end-to-end GRC solutions including target-state architecture and non-functional requirements
- Strong problem-solving and analytical skills to assess business needs and design scalable solutions
- Proficiency designing systems in cloud environments (AWS, Azure, GCP) and enterprise integration via APIs and data pipelines
- Effective communication and stakeholder management, including presenting to senior leadership
Synchrony Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synchrony and has not been reviewed or approved by Synchrony.
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Parental & Family Support — Parental leave is described as extensive, with long paid leave for birthing parents and additional paid leave for all new parents. Backup childcare and eldercare options provide practical support for caregiving needs.
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Wellbeing & Lifestyle Benefits — Well-being offerings are broad, spanning integrated wellness tools, dedicated well-being coaches, and an enhanced assistance program. Reimbursements for activities like fitness apps, swimming lessons, art classes, and meditation, along with pet telehealth and adult orthodontia, reinforce lifestyle support.
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Fair & Transparent Compensation — Pay practices emphasize pay equity across gender and race and a high wage floor for U.S. hourly roles. These signals aim to underpin fairness in base compensation across the organization.
Synchrony Insights
What We Do
At Synchrony (NYSE: SYF), we’re changing what’s possible for people and businesses every single day. From offering financing options to creating innovative tech, we help make shopping go smoothly across a variety of industries, like retail, auto, travel and home. Synchrony is one of the largest issuers of store credit cards in the United States. We help consumers pay over time for important expenses, issue co-branded cards for small- and medium-sized business credit products, as well as offer consumer savings products through Synchrony Bank. So, how can we change what’s possible for you?
