The VP, Digital Experience owns Momentive's digital acquisition and web presence as one function: paid digital marketing, website strategy and development, technical SEO and AI-search visibility, and conversion rate optimization.
What You'll Do
- Own the strategy, roadmap, and budget across paid digital marketing, website experience, technical SEO/AI-search visibility, and CRO as one unified plan.
- Set the technical foundation and priorities for the website: performance, structured data, accessibility, and platform architecture.
- Lead the shift from search-only optimization to combined search and AI-answer-engine visibility, coordinating with the Marcomms and Integrated Marketing teams on citation-building and digital PR.
- Own conversion rate optimization: the testing roadmap, experimentation cadence, and reporting on improving pipeline.
- Partner with the Director of Integrated Marketing, Director of Marcomms, and Creative Director to keep the digital roadmap aligned with brand and campaign calendars.
- Manage vendor and agency relationships across paid media, GEO, SEO, web development, and analytics tooling.
- Report on digital performance to the SVP and executive leadership team, connecting site and channel metrics to pipeline and revenue.
- Own the combined budget for paid digital, web, and optimization work, including build-vs-buy and in-house-vs-agency decisions.
- One-on-ones completed with every member of the paid digital and web/CRO teams, with a clear read on team structure and org design.
- A single digital roadmap that reconciles paid, SEO, and web-dev priorities
- A written 2-quarter plan presented to the SVP covering team structure, site technical priorities, and how digital performance will be measured going forward.
- 10+ years in digital marketing, web strategy, or a related field, including 5+ years managing directors or senior managers.
- Experience owning both paid and organic/web-side digital work, or a strong enough grasp of both to manage leaders in each credibly.
- A record in technical SEO, site performance, and conversion rate optimization at the strategy level.
- Working familiarity with generative engine optimization (GEO) or answer engine optimization (AEO) practices.
- Comfort managing a combined budget across multiple channels and vendors.
- Experience partnering with brand, creative, and communications leaders, not just performance-marketing peers.
- Direct, clear communication with an SVP and executive team
Nice to Have
- Experience in B2B SaaS, nonprofit technology, or association management software.
- Experience hiring or rebuilding teams from a smaller or destabilized starting point.
- Experience with Claude Co-work, Claude Code and creation of agentic workers to support tasks and development.
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
Skills Required
- 10+ years in digital marketing, web strategy, or a related field, including 5+ years managing directors or senior managers
- Experience owning both paid and organic/web-side digital work or ability to credibly manage leaders in each
- Record in technical SEO, site performance, and conversion rate optimization at the strategy level
- Working familiarity with generative engine optimization (GEO) or answer engine optimization (AEO)
- Comfort managing a combined budget across multiple channels and vendors
- Experience partnering with brand, creative, and communications leaders
- Experience managing vendor and agency relationships across paid media, GEO, SEO, web development, and analytics tooling
- Direct, clear communication with an SVP and executive leadership team
- Eligibility to work in the United States without sponsorship
- Experience in B2B SaaS, nonprofit technology, or association management software
- Experience hiring or rebuilding teams from a smaller or destabilized starting point
- Experience with Claude Co-work, Claude Code and creating agentic workers to support tasks and development
Momentive Software Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Momentive Software and has not been reviewed or approved by Momentive Software.
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Leave & Time Off Breadth — Generous PTO, paid holidays, paid parental leave, and paid volunteer time are offered; feedback suggests time off is a consistent bright spot. A remote‑first setup can make taking leave and managing schedules more practical.
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Flexible Benefits — Remote‑first options with remote and hybrid roles provide flexibility in work location and hours. Feedback suggests this flexibility helps offset middling cash compensation for some employees.
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Wellbeing & Lifestyle Benefits — Offerings include an Employee Assistance Program, HSA with employer contributions, and pet insurance. Feedback suggests these non‑cash elements contribute to overall package appeal despite tradeoffs elsewhere.
Momentive Software Insights
What We Do
Momentive Software (formerly Community Brands) amplifies the impact of over 30,000 purpose-driven organizations globally. Mission–driven organizations and associations rely on the company’s cloud-based software and services to solve their most critical challenges: engage the people they serve, simplify operations, and grow revenue. Built with reliability at the core and strategically focused on events, careers, fundraising, financials, and operations, our solutions suite is bound by a common purpose to serve the organizations that make our communities a better place to live.
