Job responsibilities:
- Assist in the management of the Control and Operational Risk Evaluation (CORE) framework.
- Design, set up, and monitor controls using automation, AI, and data analytics to build a proactive risk culture.
- Create metrics, review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions.
- Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams in co-ordination with the Testing Center of Excellence.
- Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.
- Bring in skills like digital risk management, agile ways of working, and automation to keep the organization moving forward.
- Partner with business colleagues to drive a culture of risk awareness and proactive risk identification and assessment.
- Identify ways to streamline controls and control testing through the use of new tools, Artificial Intelligence, Machine Learning and Large Language Models.
- Prepare analyses of findings and present key control initiatives to stakeholders.
- Help write and edit procedures and map obligations to procedures, processes, risks and controls.
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent experience required
- 10+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
- Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
- Strong project management and process skills; ability to prioritize and execute on multiple, simultaneous, complex priorities.
- Highly proficient in MS 365 Applications and MS CoPilot
- Strong and up-to-date knowledge and understanding of risk and control assessments, internal control testing, issue management and data oversight and controls
- Proven results of driving improved control environments, and excellent problem-solving and analytical skills.
- Excellent verbal and written communication skills including advising senior management of risks, challenges, and potential solutions.
- Internal Stakeholder Management: Establishes productive relationships with internal stakeholders, communicates proactively, adapts to stakeholder needs, and assists with stakeholder engagement.
- Analytical Thinking & Decision Making: Analyzes routine and moderately complex data, critically evaluates information and alternatives, identifies key issues and patterns, engages stakeholders, and delivers timely, fact-based decisions while assisting others with analytical tasks
Strongly preferred qualifications, capabilities, and skills
- Data Literacy & Automation Proficiency: Applies data literacy in routine contexts with appropriate controls, identifies and evaluates automation/ML opportunities based on complexity and impact, delivers clear insights and communicates benefits to stakeholders, and assists others with data tasks and automation assessments
- Strong understanding of:
- Operational Risk framework
- Payments business will be an added advantage
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor's degree or equivalent experience
- 10+ years financial services experience in controls, audit, quality assurance, risk management, or compliance
- Proficient knowledge of control and risk management concepts and ability to design and evaluate Risk & Control Self-Assessments
- Strong project management and process skills with ability to prioritize and execute multiple complex priorities
- Highly proficient in MS 365 Applications and MS CoPilot
- Strong knowledge of risk and control assessments, internal control testing, issue management, and data oversight and controls
- Proven track record driving improved control environments; strong problem-solving and analytical skills
- Excellent verbal and written communication skills, including advising senior management of risks and solutions
- Internal stakeholder management and engagement skills
- Analytical thinking and decision-making capability for routine and moderately complex data
- Data literacy and automation proficiency, including identifying automation/ML opportunities and applying appropriate controls
- Understanding of Operational Risk framework
- Knowledge or experience in Payments business
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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