VP Commercial Operations & Transformation (m/f/d)

Posted 3 Days Ago
Be an Early Applicant
5 Locations
In-Office
Expert/Leader
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Lead global sales governance and transformation, owning CRM and sales tech, driving AI-enabled selling, redesigning lead-to-cash processes, optimizing customer journeys, managing budgets, cross-functional partnerships, and upskilling leaders for scalable commercial growth.
Summary Generated by Built In
About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. 
For the better. Together. 


 

The Vice President of Global Commercial Operations & Transformation (m/f/d) leads the Global Sales governance and transformation agenda, positioning Hellmann at the forefront of digital-enabled, insight-led and commercially driven selling. This role owns the sales processes and digital product roadmap (including CRM and sales tech stack) and drives agentic AI across the end-to-end lead-to-cash/retain lifecycle. The VP optimises customer engagement across digital and relationship channels, ensuring scalable growth via data, governance, and strong adoption.

 

 

 

About the Job
  • Owns sales governance, KPIs, analytics and forecasting 
  • Owns the CRM and the full sales technology stack, ensuring standardisation, adoption and optimisation 
  • Leads the end-to-end Sales Transformation and redesign of processes, ways of working and enablement 
  • Owns and prioritises the digital product roadmap for all sales processes with clear business impact 
  • Leads organisational change, adoption KPIs and cultural shift to AI-assisted selling 
  • Acts as Sales AI champion, governing AI use and managing the portfolio of AI agents and co-pilots 
  • Deploys AI and digital solutions across the lead-to-cash/retain lifecycle. 
  • Optimises the digital customer journey combining digital channels and relationship selling 
  • Partners cross-functionally (IT, Product, HR) to drive commercial performance and transformation 
  • Manages the department budget ensuring cost efficiency and strategic resource allocation 
  • Drives sales upskilling and mentor's senior leader to develop future talent and maintain organizational health 

About You

  • MBA or Master's Degree in Business Administration, Management, or a related field
  • 10+ years in sales or sales operations, with a strong track record of leading large, cross-functional teams within a global matrix organisation
  • Proven experience driving Sales Digitalisation programmes, with hands-on knowledge of CRM systems, sales technology stacks, and AI/ML-enabled tools
  • Strong analytical mindset with the ability to turn complex sales data into strategic insights, using BI tools such as Power BI or Tableau
  • Demonstrated ability to design and enforce governance frameworks and lead large-scale organisational change, managing cultural transformation across a global sales organisation
  • Excellent English communication skills, with the ability to influence and engage senior stakeholders across functions and geographies

About our Benefits

  • A strong Team Spirit and a lot of fun together 
  • A safe, multi-cultural and inclusive environment 
  • Individual opportunities for growth and development 

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!

Any open questions? Please feel free to contact our responsible Recruiter.

 

 

Sophia Wienhold


 

+49 (541) 6052003

Skills Required

  • MBA or Master's Degree in Business Administration, Management, or related field
  • 10+ years experience in sales or sales operations with exposure to digital sales tools
  • Leadership experience managing large teams or departments within a matrix environment
  • Proven track record leading digital transformation programmes in a sales environment (CRM, CPQ, AI/ML sales tools)
  • Deep knowledge of project and programme management
  • Strong experience with CRM systems, sales technology stacks, and AI-enabled tools
  • Ability to design and lead large-scale organisational change and manage adoption
  • Ability to design and enforce governance frameworks, process standards, and compliance controls across global sales
  • Experience translating sales data into strategic insights using BI tools and AI-driven forecasting
  • Proficient English language skills
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The Company
12,207 Employees
Year Founded: 1871

What We Do

Hellmann Worldwide Logistics is an international logistics provider offering airfreight, seafreight, road and rail transportation, and contract logistics. The company supports customers’ complex logistics requirements through freight-forwarding and supply-chain services, complemented by digital solutions designed to improve transparency and efficiency. Founded in Germany in 1871, Hellmann remains family-owned and operates across 62 countries with 258 branches worldwide, serving customers around the world.

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