VP, Client Success

Who we are:

EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. 
EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care.

What we’re looking for:
We’re seeking a driven VP, Client Success to cultivate partnerships with our key clients and show the true impact of preventive health care. The ideal candidate will nurture, develop and optimize these accounts with the goal to grow business and deliver EHE’s value of improving patient health, productivity and longevity while efficiently managing our client’s healthcare costs.
The VP, Client Success will have the exciting opportunity to deliver on our ‘Executive Exam’ accounts. This person will be responsible for creating P&L for these accounts while managing all internal resources to attain target growth. The ideal candidate has a track record of outperforming client expectations and a passion for preventive healthcare.
In this role, you will:
 

• Establish productive, professional relationships with personnel in key client accounts
• Manage a team to achieve budgeted target growth
• Meet assigned targets for profitable sales volume and strategic objectives in accounts
• Be responsible for the transparent and successful implementation of EHE program and ongoing communication to the client
• Work with the client and internal operations to further develop the EHE program to meet overall needs
• Works closely with the Client Success team to ensure client satisfaction and problem resolution
• Be accountable for satisfaction and retention of clients
• Be able to analyze sales data and provide client reporting
• Have an in depth understanding of the latest market trends and best practices
   

 What the role requires:
 

• Bachelor's Degree in Advertising, Marketing, Management or related field preferred
• A proven leader in sales, with at least 10 years’ experience in Key/National Accounts
• Professional services background ideal, but not required
• Consultative disposition and constructive curiosity into all facets of a client’s business
• Ability to create a need versus waiting for things to develop, proactive account management coupled with solution-oriented salesmanship
• Track record of project managing all tactical aspects of a client relationship
• Ability to understand complex commercial relationships and how EHE can partner to maximize engagement
• Expert relationship builder throughout all levels of a client organization
• In-depth knowledge of health care analytics and data
• Can share samples of superior Excel skills and PowerPoint presentations they have built that include data
• Overall passion for health and wellbeing with a genuine commitment to represent a product that improves the lives of its users
• Ability to travel 20%-40%

What we offer:
 

• Competitive salary with high variable performance targets
• Medical, dental, vision, life and disability insurance
• Employer-matched 401(k) plan
• Tuition reimbursement
• Employee access to our preventive exam and services
• Gym membership

The salary for this role is $150,000 - $200,000 and is determined by a number of factors including the candidate's experience, qualifications and skills
EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees.