VP, Client Success - Publishers

Posted 4 Days Ago
Be an Early Applicant
New York, NY
Expert/Leader
AdTech • Big Data • Digital Media • Marketing Tech • Sales • Software • Data Privacy
Optimizing brand marketing to business outcomes.
The Role
The VP of Client Success at VideoAmp will lead efforts to support Publisher clients by enhancing adoption and engagement with VideoAmp solutions. Responsibilities include building relationships, developing onboarding programs, collaborating with cross-functional teams, and ensuring excellent client experiences.
Summary Generated by Built In

VideoAmp is on a mission to create the best employee and workplace experience where people can bring their whole self to work everyday.  We believe that accomplishing something great requires a special group of people who work hard, drive results and have a blast while doing it - people who challenge the status quo and embody our values.  People who say “I’ll find a way” instead of saying “it can’t be done.”
At VideoAmp, we believe in challenging advertising paradigms to maximize value for clients. We do this by enabling companies to execute on business outcomes across their media investment instead of more traditional media metrics. VideoAmp is the software and data solutions company powering the convergence of linear TV and digital video advertising. Our solutions connect linear TV viewership with addressable data assets to benefit the marketing and media industries. This enables marketers and content owners to holistically plan, transact, and measure deduplicated audiences across digital video, OTT, connected and linear TV advertising.

Role & Responsibilities

Location: New York, NY (Hybrid)

The VP of Client Success, Publishers will lead who support VideoAmp’s Publisher clients in driving adoption and engagement with VideoAmp solutions. You are process driven, results oriented, technical account management experience, and passionate about delivering undeniable service to customers.  You have established experience and knowledge of Media Industry technical platforms, workflows, and partners.  You have a proven track record in delivering against revenue goals, deepening product and partner solutions across client relationships, and developing and growing high performing teams.  

  • A deep understanding across the media industry and the technology that supports it across media partnerships, measurement systems, and workflows
  • Effectively develop relationships across multiple teams within large media companies like NBCU, Viacom, and Discovery and a track record of growing solution adoption and engagement
  • Ability to partner with media companies technical, product, and data teams to onboard and scale VideoAmp solutions
  • Builds strong relationships and credibility with internal (product, engineering, sales) and external stakeholders (sales, research, operations).
  • Works with enterprise sales and account management to build thorough account plans and define measurable goals to track success. 
  • Performs other related duties as assigned by management.

Required Experience/Skills:

  • 12+  years of management experience 
  • 12+  years of experience working in the linear/digital space or measurement/ad tech company 
  • Strong understanding of client success and the skills required to scale a successful team
  • Strong ability to prioritize responsibilities and deliverables 
  • Experience with developing on-boarding programs and materials 
  • Ability to quickly address challenges and propose value driving solutions
  • Implements and reviews processes to ensure excellent client experience 
  • Effectively works with cross functional teams (sales, product, engineering, strategy, data and analytics) 
  • Excellent presentation skills (verbal and written)
  • The ability to provide timely and direct feedback to team members
  • Previous experience directly managing clients 

Desired Experience/Skills:

  • Thrives in a demanding, fast-paced environment. Adapts quickly and drives results despite frequent and significant operational changes.
  • Passion for media and the future of the industry

What We Offer

This position pays between $240,000- $260,000 + 30% Commission Target + Equity + Benefits. The actual compensation offer will be determined by a number of factors, including, but not limited to, applicant's qualifications, skills, and experience.

  • Discretionary and flexible paid time off
  • In addition to standard US holidays off, VideoAmp employees also partake in week long Summer and Winter Breaks
  • Comprehensive medical, dental, and vision benefits for you and your dependents - including multiple options fully covered by VideoAmp
  • Unlimited financial wellness sessions with Origin financial advisors
  • 401k Plan
  • HSA & FSA
  • Commuter Benefits
  • Cell Phone Reimbursement
  • Paid Maternity and Parental Leave for All Family Additions

We are on a collective mission to bring equity and transparency into media measurement, and that begins with an honest, inclusive culture. At VideoAmp, we empower our team to thrive through collaboration, mentorship, and innovation. If you're passionate about all things data and tech, and have extensive knowledge and curiosity around the digital media space, we’d love to hear from you.

Above all, if you're eager to influence and support the revolutionary goals of a dynamic, cross-functional team -  join us and make an impact!

#LI-Remote

The Company
HQ: Los Angeles, CA
400 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

We believe every human on the planet should have the option of free access to the world’s information and content. In many cases this belief is powered by a three way value exchange between a publisher producing free content, a consumer consuming it and an advertiser paying the publisher for the chance to connect with its audience.

The underpinning of this value exchange relies on having an independent auditing, measurement and optimization layer to power the transaction between the advertiser and publisher.


Today the industry standard tools for advertising and media measurement and optimization are usually designed where increased personalization, higher advertising return on investment and increased publisher revenues often comes with negative trade off for consumer privacy or security risks of leaking private data. We envision a world where this doesn't have to be the case - a world where consumer privacy, security, and governance are incorporated into the fabric of the codebase while enabling the necessary business use-cases to effectively keep the world’s information and content free for everyone.


VideoAmp’s mission is to create software and data solutions to enable advertisers to accurately measure and optimize their entire portfolio of linear TV, OTT, digital and walled garden investments while empowering publishers to effectively align and monetize their audiences with the advertiser’s desired outcome in a consumer-first privacy paradigm.

Why Work With Us

These are our values. Working here you can expect the following:
Unlimited paid time off each year
Company-sponsored health, dental and vision benefits for you and your dependents
Pet Insurance Savings
Work from home set up provided
401k Plan
A progressive approach to paid parental leave
Partner with DoorDash to provide a DashPass

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