VP, Client Partnership

Accountable for managing a client portfolio that delivers $10M - $16M annually  

Responsible for financial health and growth across a portfolio of accounts 

Achieves revenue and margin goals for a portfolio of accounts and is able to lead forecasting, scoping/billing, and revenue recognition discussions with LT 

Accountable for identifying, pitching, and converting growth opportunities in consideration of revenue growth goals 

Strong understanding of the client's business, their context within the industry and competitive position, and how Ansira’s work has an impact 

Understand the capabilities of all agency departments to effectively lead the Ansira team to identify, pitch, and convert sales opportunities 

Ensures the team working on their portfolio understands client goals to meet and exceed expectations and is a participant in internal and external ideation and brainstorming sessions  

Responsible for the building, development, and professional growth of a high-performing team 

Ensures cross-training and succession planning are woven into the team construct and approach 

Exhibits an understanding of digital delivery across creative, strategy, and technology platforms. Leverages this knowledge to build and fit into a client’s digital transformation agenda 

Thinks and leads strategically; Looks ahead, leads with a vision, and proactively takes appropriate action to drive solutions that accelerate your client's business forward 

Shares accountability with the CE team for overall client satisfaction and client NPS scores across their portfolio of clients 

Supports CE team in escalating red flags for current projects and ongoing work to Sr. Leadership and SMEs and developing the plan for resolution. 

Lead overall training and support of your team, helping them grow and mature in their ability to perform their job successfully

Manages the gathering of information and helps define the storyline for marketing proposals and other decks presented internally and externally 

Manage monthly billing procedures; communicate any budget variances to clients and close any gaps. Manage accounts receivable process for past due accounts 

Bachelor’s or Advanced degree in Marketing or related field 

8+ years in a senior role/client services leadership

Strong experience in managing and mentoring a team 

Digital transformation and digital platform (commerce, content, CXM, CDP, campaign, etc.) project experience both from a delivery and sales standpoint 

A thought leader, comfortable speaking from a position of knowledge with clients and industry leaders and delivering value to our clients beyond what’s scoped  

Commands an audience and has a presence when selling 

Embodies strongly the Ansira values: Customer Fanatic, Re-imaginer, Relentless Mover, and Community Champion 

Proficient in consultative selling 

Experience in both selling and delivering complex technical solutions 

Proven track record in developing client relationships at C-level 

Proven track record of growing accounts and developing new business 

Excellent client-facing and presentation skills.  

Strong impact storytelling is fundamental and critical in this role 

Solid organizational skills, including multitasking and time-management, including the ability to coach/mentor direct reports 

Fast-paced, multi-tasking, assertive, ability to switch gears quickly, adaptive nature required; Solution-oriented and resolution focused 

Ability to interface with all levels of management, fellow team members, and all clients with a high degree of professionalism, strong written and verbal communication skills

Travel Required