- Lead strategy and optimization for Salesforce, NetSuite, Rippling, and other key systems
- Ensure platforms are aligned to support end-to-end business workflows
- Continuously improve system utilization and effectiveness
- Design and implement scalable workflows across functions
- Identify and eliminate manual processes through automation
- Align systems to support how the business operates and scales
- Connect platform decisions directly to business outcomes, including efficiency, speed, and margin
- Own data structure, reporting, and visibility across platforms
- Ensure leadership has access to accurate, timely, and actionable insights
- Partner with teams to define key metrics and dashboards
- Take ownership of the AI intelligence platform after launch
- Embed AI capabilities into workflows across the organization
- Identify new use cases and opportunities to drive efficiency and impact
- Work closely with functional leaders to identify opportunities to improve how the business runs
- Translate business needs into scalable system capabilities and solutions
- Act as a key partner in driving scale without increasing headcount
- 12+ years of experience across platforms, systems, or operations
- Deep experience with enterprise systems (Salesforce, NetSuite, HRIS, etc.)
- Strong understanding of end-to-end business workflows
- Experience driving system optimization and platform transformation
- Experience with data, reporting, or AI-enabled systems preferred
- Creative problem solver with the ability to take ambiguous business challenges, bring structure, and drive scalable solutions
- Strong operator with a bias toward action
- Ability to operate both strategically and hands-on
- Strong cross-functional leadership and communication skills
- Systems are fully utilized and aligned to business workflows
- Reduction in manual processes and operational friction
- Strong data visibility and decision-making across the organization
- AI platform is embedded into workflows and driving measurable impact
- Scalable operations without proportional headcount growth
Skills Required
- 12+ years of experience across platforms, systems, or operations
- Deep experience with enterprise systems such as Salesforce, NetSuite, and HRIS platforms
- Strong understanding of end-to-end business workflows
- Experience driving system optimization and platform transformation
- Experience with data, reporting, or AI-enabled systems
- Creative problem-solving ability to structure ambiguous business challenges and develop scalable solutions
- Strong operational execution and bias toward action
- Ability to operate strategically and hands-on
- Strong cross-functional leadership and communication skills
What We Do
The fifth industrial revolution is here, and it runs on data centers and the skilled labor who build and sustain them. Behind every AI breakthrough, cloud platform, and digital connection is a data center, and behind every data center are the people who build, commission, and operate them. By bringing blue-collar jobs back to the front lines of innovation, Overwatch(SDVOSB) is proving that the future of technology depends on human expertise as much as it does on machines. Your mission-critical journey starts and scales with us. We deliver end-to-end solutions for the data center lifecycle, design, build, staffing, and sustainment, powered by a workforce you can trust.








