VP of Business Development

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Essential Duties and Responsibilities:

Enterprise & Executive Leadership

• Serve as a senior leader contributing to enterprise strategy, growth planning, and cross- functional decision-making.

• Lead Regional Directors of Business Development with clarity, accountability, and curiosity.

• Translate enterprise growth objectives into executable regional strategies.

• Partner with Operations, Clinical/Quality, Marketing, and Finance to ensure growth plans are informed and scalable.

National & Regional Growth Strategy

• Design and execute a national business development strategy that drives sustainable growth.

• Guide RDOs in adapting national strategy to local market conditions.

• Identify growth opportunities through disciplined analysis and curiosity-driven learning.

• Monitor market trends, competitor activity, and referral behaviors.

Sales Enablement & Field Execution

• Ensure Regional Directors enable (not duplicate) the work of Area Sales Managers and Home Care Liaisons.

• Establish operating rhythms that promote learning, feedback, and shared problem-solving.

• Champion consistent sales processes and referral engagement standards.

• Partner cross-functionally to support training and field enablement.

Talent Development & Performance Management

• Build and sustain a high-performance, values-driven business development organization.

• Develop RDO capability in leadership, data-driven decision-making, and execution.

• Normalize feedback, inquiry, and continuous improvement.

• Address performance gaps with urgency and care.

Client, Referral & Market Leadership

• Oversee strategy for key referral relationships and partnerships.

• Seek to understand referral partner needs and expectations.

• Ensure referral promises align with operational and care delivery realities.

• Represent the organization with credibility and professionalism.

Reporting, Governance & Board Communication

• Lead regular performance reviews with Regional Directors.

• Provide Executive Leadership with clear, data-driven updates.

• Participate in Monthly Operating Reviews and Board presentations as required.

Leadership Competencies

• Compassion – Seeks to understand the human impact behind challenges before acting.

• Adaptability – Navigates ambiguity with steadiness and adjusts strategies as conditions evolve.

• Resourcefulness – Identifies obstacles early and removes barriers to execution.

• Empathy – Communicates with clarity, respect, and transparency.

• Curiosity – Leads with inquiry, seeks root causes, and encourages learning and reflection.

• Solutions-Oriented Leadership – Translates complexity into actionable priorities.

• Culture of Excellence & Accountability – Sets clear standards and holds self and others accountable.

• Ownership at Every Level – Empowers leaders and teams to take responsibility for outcomes.

Required Skills, Education, and Certifications:

• Bachelor’s degree in Business, Healthcare Administration, or a related field; MBA or advanced degree preferred.

• 10+ years of progressive leadership experience in business development, sales, or related roles, preferably in the homecare or healthcare sector.

• Proven ability to lead and scale sales teams across multiple regions or markets.

• Demonstrated expertise in developing and executing strategic growth plans, with a focus on revenue generation and market expansion.

• Strong understanding of homecare services, industry regulations, and market dynamics.

• Exceptional leadership, communication, and interpersonal skills with the ability to inspire and guide high-performance teams.

• Familiarity with CRM software and data-driven decision-making tools.

• Results-oriented mindset, with a track record of meeting or exceeding sales goals.

Physical Requirements:

• Ability to travel up to 50% of the time.

• Ability to lift and carry up to 15-20 pounds

• Ability to sit, stand and walk for prolonged period of time throughout the work day

• Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

Benefits for full time employees

• Medical/Dental/Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance
   

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only:

In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.

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