VP, Authentication, Fraud and Disputes

Posted 4 Days Ago
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Chicago, IL
Hybrid
Expert/Leader
Cloud • Fintech • Machine Learning • Analytics • Financial Services
We power a network that helps people achieve a brighter financial future.
The Role
The VP of Authentication, Fraud, and Disputes will lead strategic direction for product development in fraud and dispute management, overseeing the financial aspects and cross-functional collaboration. This role includes managing a team, defining product strategies, and external partnership development, ensuring alignment with business objectives and market needs.
Summary Generated by Built In

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Provides strategic direction for the design and development of Authentication and Fraud products and services and for the Dispute platform for Discover Global Network. Leads an organization responsible for defining product strategies and roadmaps, leveraging market insights to develop best-in- class products and solutions required to support network partners' strategies. Ensures strategic direction, project approach, prioritization and execution are aligned so that business goals are achieved utilizing a collaborative team-based approach across business units. In addition, overall management of the Authentication, Fraud and Disputes business area including financial forecasting, budgeting, while contributing to operational, product and project strategy and direction.
Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.
How You'll Do It

  • Leads the org responsible for Product Strategy, including assessing new market trends and opportunities to define roadmap, anticipating and analyzing market changes to develop capabilities such as APIs and cloud-based software products necessary to successfully compete in the market. Teams translate business needs into requirements to be shared with partners such as technology, operations, and marketing.
  • End-to-end ownership of product development life cycle, including technology interface, tactical execution, development & testing, and product delivery in an agile environment to support network business partners
  • Represent Global Products externally in developing partnerships with senior level partners, negotiation and management of third party contracts and advocacy with industry groups and government agencies
  • Manage oversight of all financial aspects of the Fraud and Disputes capabilities including but not limited to forecasting of incentives, business unit expenses and headcount
  • Attract, develop and retain a large team in an enterprise environment


Qualifications You'll Need
At a minimum, here's what we need from you:

  • Bachelors Business Administration and Management, Finance, Engineering
  • 10+ years Financial services, strategy, analytics, technical product management, or related
  • 4+ years Payments industry interaction


Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

  • Primarily performed indoors in an office setting.
  • Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
  • Ability to communicate verbally.; Ability to communicate in written form.
  • Travel up to 10% of the time.


Bonus Points If You Have
If we had our say, we'd also look for:

  • Masters Bachelors Business Administration and Management, Finance, Engineering
  • 12+ years Financial services, strategy, analytics, technical product management, or related
  • 6+ years Payments industry interaction


In Lieu of Education Experience

  • 15+ years Financial services, strategy, analytics, technical product management, or related
  • 4+ years Payments industry interaction


Application Deadline:
The application window for this position is anticipated to close on Nov-10-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

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The Company
HQ: Riverwoods, IL
18,000 Employees
Hybrid Workplace
Year Founded: 1986

What We Do

Discover is one of the most recognized brands in U.S. financial services. We’re a direct banking and payment services company built on a legacy of innovation and customer service. We support, challenge and inspire employees to continually develop their skills, advance their career and help grow our business.

Why Work With Us

You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.

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