Optimiza is seeking a skilled VOIP Engineer with a focus on Voice Engineering to join our team. The successful candidate will be responsible for designing, implementing, and supporting voice network solutions, ensuring seamless communication and collaboration across the organization.
Key Responsibilities:
- Install, configure, and maintain Cisco Unified Communications Manager (CUCM) and related UC applications (Unity Connection, IM&P, CER, UCCX)
- Manage SIP trunks, dial plans, route patterns, translation rules, and call-routing logic.
- Support and configure Cisco IP phones, softphones, and video endpoints.
- Provide Level 1–3 support for VoIP issues including call quality, registration failures, codec mismatches, and signaling problems.
- Troubleshoot SIP, SCCP, RTP, QoS, and network-related voice issues using tools such as RTMT, Wireshark, and Cisco logs.
- Monitor performance, resolve incidents, and perform root-cause analysis.
- Work with network teams to ensure proper QoS markings, VLAN configurations, and bandwidth provisioning for voice traffic.
- Validate end-to-end connectivity and ensure adherence to voice network best practices.
- Configure and manage Cisco voice gateways (MGCP, H.323, SIP), CUBE, and PSTN connectivity.
- Implement dial-peers, transcoding, conferencing resources, and survivability mechanisms (SRST).
Requirements
- Bachelor’s degree in Telecommunication Engineering or any other relevant field.
- 1-3 years of experience in implementing Cisco VOIP solutions.
- CCNP Collaboration preferred.
Skills Required
- Bachelor's degree in Telecommunication Engineering or any relevant field
- 1-3 years of experience in implementing Cisco VOIP solutions
- CCNP Collaboration
What We Do
Optimiza, is a leading, regional Systems Integration and digital transformation solutions provider that supports its clients' pursuit of operational excellence and profitability. Our IP solutions cover a wide spectrum of sectors and provide clients with highly secure, user-friendly, versatile, and seamless systems in a variety of work areas including document management, healthcare, insurance, accounting, HR, and banking. With over 41 years of operational experience, hundreds of projects delivered, and intellectual capital that spans multiple industry sectors, Optimiza's team of over 400 experts is fully capable of integrating and delivering innovative consulting, business, and technology solutions with a commitment to excellence and client satisfaction.
