Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!"
We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges.
Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way.
THE OPPORTUNITY
Iron Bow Technologies is seeking an experienced Principal Telecommunications Engineer to support the design, engineering, implementation, and optimization of complex voice and data telecommunications solutions for our customer.
In this role, you will serve as a senior technical expert responsible for evaluating existing telecommunications infrastructure, developing innovative network architectures, and identifying opportunities to improve service delivery, reliability, and cost efficiency. You will work closely with customers, telecommunications carriers, service providers, and technical teams to develop and implement solutions that meet operational and business requirements.
The ideal candidate brings extensive experience in IP telephony, voice and data network engineering, carrier services, and technical project management, along with a strong understanding of emerging telecommunications technologies.
HOW YOU'LL MAKE AN IMPACT
Evaluate existing telecommunications and operations support systems to identify opportunities for modernization, improved performance, and cost efficiencies.
Lead the design, engineering, and implementation of voice and data telecommunications solutions, including network interfaces, system integrations, and supporting infrastructure.
Assess emerging technologies and recommend telecommunications platforms, network architectures, and solutions that align with customer requirements.
Provide Tier 3 engineering support for complex telecommunications and network incidents, including troubleshooting, root-cause analysis, corrective actions, and resolution of escalated issues.
Evaluate carrier-provided network services, telecommunications architectures, and service options to ensure optimal performance, reliability, and cost effectiveness.
Develop detailed engineering designs, network configurations, process flows, and technical documentation supporting system implementation and ongoing operations.
Design and execute voice integration and failover testing plans to validate system functionality, reliability, and performance.
Conduct telecommunications billing audits, identify discrepancies, and work with carriers to resolve billing issues and recover applicable credits.
Collaborate with telecommunications carriers, service providers, and internal stakeholders to coordinate service implementations, monitor delivery timelines, and ensure compliance with contractual requirements.
Develop project management plans, including implementation schedules, resource estimates, cost projections, and risk mitigation strategies.
Identify opportunities to introduce advanced telecommunications capabilities while improving operational efficiency and reducing costs.
Prepare and present technical recommendations, strategic analyses, Statements of Work (SOWs), and management reports to customers and key stakeholders.
Provide technical guidance, training, and customer support throughout the implementation and ongoing management of telecommunications solutions.
SKILLS THAT DRIVE SUCCESS
Minimum 15 years of experience in voice and data network engineering, telecommunications architecture, and related business operations.
Minimum 10 years of experience designing and implementing IP telephony systems.
Minimum 10 years of project management experience, preferably within a client-facing technical services environment.
Strong understanding of telecommunications infrastructure, network architecture, and carrier-provided transport services.
Knowledge of LAN/WAN and VoIP technologies, including MPLS, BGP, SIP, IMS, and related network protocols.
Experience with telecommunications routers, switches, carrier services, and supporting network infrastructure.
Experience evaluating multi-carrier service architectures, telecommunications pricing models, and operations support systems.
Demonstrated experience conducting telecommunications billing audits, identifying discrepancies, and preparing management reports with findings and recommendations.
Experience developing technical documentation, engineering designs, implementation plans, Statements of Work, and strategic assessments.
Strong project management skills, including resource planning, scheduling, cost estimation, risk management, and stakeholder coordination.
Excellent written and verbal communication skills, with the ability to present complex technical information to both technical and nontechnical audiences.
Strong analytical, troubleshooting, and problem-solving skills, with the ability to resolve complex telecommunications and network challenges.
Demonstrated ability to work effectively with customers, telecommunications carriers, vendors, and cross-functional technical teams.
WHAT SETS YOU APART
Master's degree in Telecommunications or a related technical field.
Experience designing, developing, and implementing telecommunications networks supporting public transit environments.
Advanced knowledge of multi-carrier telecommunications architectures, service provider offerings, pricing structures, and operational support systems.
Hands-on experience developing and delivering training and customer support for VoIP implementations.
Experience leading complex telecommunications modernization initiatives involving multiple carriers, technologies, and stakeholders.
Ability to translate complex technical requirements into practical, scalable, and cost-effective telecommunications solutions.
Strong customer relationship management skills and the ability to influence technical decisions at multiple levels of an organization.
WHY YOU'LL LOVE IT!
- At Iron Bow Technologies, What We Do Matters. You'll have the opportunity to apply your expertise to meaningful projects, solve complex technology challenges, and help customers build reliable, innovative, and future-ready solutions.
- You'll be part of a collaborative team that values technical expertise, integrity, innovation, and the relationships we build with our customers and each other. We believe in empowering our employees to make an impact, share ideas, and contribute to solutions that make a difference.
- Beyond the work itself, Iron Bow offers a comprehensive benefits package, opportunities for professional growth and development, and programs and resources designed to support employees through different stages of life.
COMPENSATION AND BENEFIT INFORMATION
The salary range for this position is $190,000-225,000/yr. This range reflects the anticipated base pay for the position and is not a guarantee of final compensation. Actual compensation will be determined based on factors including experience, skills, education, location, contract requirements, and business needs.
Iron Bow Technologies reserves the right to fill this role at a different level, depending on qualifications and organizational priorities. This range represents only one component of Iron Bow’s total compensation package. An overview of our benefits is available on our careers page.
OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT
Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.
Skills Required
- At least 15 years of experience in voice and data network engineering, telecommunications architecture, and related business operations
- At least 10 years of experience designing and implementing IP telephony systems
- At least 10 years of project management experience, preferably in a client-facing technical services environment
- Strong understanding of telecommunications infrastructure, network architecture, and carrier-provided transport services
- Knowledge of LAN/WAN and VoIP technologies, including MPLS, BGP, SIP, IMS, and related network protocols
- Experience with telecommunications routers, switches, carrier services, and supporting network infrastructure
- Experience evaluating multi-carrier service architectures, telecommunications pricing models, and operations support systems
- Experience conducting telecommunications billing audits, identifying discrepancies, and preparing management reports
- Experience developing technical documentation, engineering designs, implementation plans, Statements of Work, and strategic assessments
- Strong project management skills in resource planning, scheduling, cost estimation, risk management, and stakeholder coordination
- Excellent written and verbal communication skills for technical and nontechnical audiences
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to work effectively with customers, telecommunications carriers, vendors, and cross-functional technical teams
- Master's degree in Telecommunications or a related technical field
- Experience designing and implementing telecommunications networks for public transit environments
- Advanced knowledge of multi-carrier telecommunications architectures, service provider offerings, pricing structures, and operational support systems
- Hands-on experience developing and delivering training and customer support for VoIP implementations
- Experience leading complex telecommunications modernization initiatives involving multiple carriers, technologies, and stakeholders
- Ability to translate complex technical requirements into practical, scalable, and cost-effective telecommunications solutions
- Strong customer relationship management and influence skills
Iron Bow Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Bow Technologies and has not been reviewed or approved by Iron Bow Technologies.
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Healthcare Strength — Health coverage is characterized as comprehensive across medical, dental, and vision, alongside life and disability protection. Health insurance is also framed as a strong point, with family premiums sometimes described as reasonable.
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Leave & Time Off Breadth — Time-off offerings are positioned as flexible, supported by remote and hybrid-work programs. The overall package includes a range of leave benefits that can support work–life needs.
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Parental & Family Support — Family-related leave is portrayed as a differentiator, including parental leave and even “grandparents’ leave.” These elements broaden support beyond standard time-off programs.
Iron Bow Technologies Insights
What We Do
We deliver mission success through next-generation solutions across government, healthcare, and commercial markets. Iron Bow relies on our passionate people, long-standing partnerships, and strategic thinking to solve your most critical challenges. At Iron Bow, our people believe in a culture of transformation and that the future of technology is here to deliver our clients’ missions. When it comes to our people, we care about the customer's mission, value a culture of teamwork, and believe deeply in the power of technology to transform lives and communities. #WhatWeDoMatters Disclaimer: Your privacy and security are important to us. Iron Bow Technologies does not request payment information, personal financial information, or any form of processing fees as part of our recruitment process. Please be cautious of any requests for such information as they may be scams. Our interviews and communications are conducted through official channels only. This includes emails from verified company domains and phone calls or video conferences scheduled through our official systems. If you are ever in doubt about the legitimacy of any communication purportedly from us, please do not hesitate to contact us directly at our official contact points for verification. The only domain we use is ironbow.com
