Voice and Video Engineer

SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a CVE-verified Veteran-Owned Small Business (VOSB) and a proud ISO 9001:2015 certified organization specializing in systems integration and enterprise management solutions. As a trusted GSA MAS contract holder, they deliver mission-critical telecommunications, network infrastructure, and IT services to Federal, State, and Local Government agencies, the U.S. Military, and private-sector clients.

They are seeking a motivated career and customer-oriented Voice and Video Engineer to join their team in Doral, FL. This position is on-site. Must have an active Top Secret clearance with SCI eligibility.

Employment - Full time

Worksite Type: Onsite

Compensation: $130K – 132K per year.

Security Clearance Required: Must have an active Top Secret clearance with SCI Eligibility.

Responsibilities include but are not limited to:

• Designs, implements, and maintains complex voice and video communication solutions, ensuring seamless and effective organizational communication.

• Possesses in-depth knowledge of VoIP, video conferencing, unified communications platforms, and network infrastructure.

• Provides technical leadership, develops communication strategies, and integrates voice and video solutions into the overall communications environment.

• Designs and engineers scalable, reliable, and secure voice and video solutions to meet business requirements, and develops architectural diagrams and technical specifications.

• Evaluates and recommends new technologies, leads implementation and deployment of new systems, and collaborates with other IT staff for seamless integration.

• Monitors system performance, analyzes usage, implements security measures, and provides expert technical support.

• Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from the DoDIN Operations Lead, and provides guidance to subordinate team members.

Minimum Qualifications:

• BA/BS in Computer Science, Information Technology, Business Administration, or a related field or 4 years of additional experience in lieu of degree.

• 8+ years of professional experience

• 5+ years relevant Voice and Video Engineer experience.

• Expertise in configuring and troubleshooting various voice and video equipment, including IP phones, video conferencing endpoints, gateways, and call control systems.

• Strong understanding of network infrastructure, including LAN/WAN, QoS, and security protocols.

• In-depth knowledge of voice and video communication technologies, protocols, and standards (e.g., VoIP, SIP, H.323, WebRTC). Extensive experience with VoIP systems, video conferencing platforms, and unified communications solutions

• 8570 IASAE certification.

Preferred Qualifications:

• Master’s degree in Computer Science, Telecommunications, or a related field.

• Knowledge of emerging voice and video technologies (e.g., cloud-based solutions, AI-powered video analytics). Experience with network automation and orchestration for voice and video systems.

• Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified Communications, Microsoft Certified Teams Administrator‒Associate.

• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

• Working knowledge of technologies such as Land Mobile Radio, Satcom, Cabling and site surveys, inside and outside Plant and Point to Point.

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time

• Must be able to communicate, converse, and exchange information with peers and senior personnel

• Constantly operates a computer and other office productivity machinery, such as a computer

• The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Our client provides a variety of benefits including company-paid health, dental & vision insurance coverage, as well as additional employee-paid health insurance options; company-paid life and disability insurance; 401k retirement savings plan with employer match; 10 company paid holidays per year, and paid time off.

Our client also considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.