At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Description:
As technical expert with complete latitude in day-to-day decision-making and focus on Product Support Management and Design Interface, performs systems engineering tasks required for providing IT capability and infrastructure to deliver IT solutions at both enterprise and local site levels within the customer environment. Provides software systems engineering approaches for requirement development and Technical Requirements Documentation. Performs requirements traceability matrix development for verification and validation of requirements to be implemented using an Agile-based software development approach. Provides inputs for risks, impacts and potential changes to product quality and project scope, schedule, and costs during the Agile software development phase. Provides systems engineering, system mapping, and other technical services required to design, model, test, pilot, and implement the systems and infrastructure services, IAW established architectures and security standards. Employs a holistic approach to engineering the collective effort, using impactful technology solutions and best practices, including risk management, control procedures, and lessons learned.
* Duties and Responsibilities:
* Provide VCF and infrastructure recommendations for service-level and technical improvements that can encompass storage, CPU, memory, and image environments.
* Create and administer as required:
* Virtualization clusters and machines
* Microservices
* Self-service templates
* Cluster auditing, logging, monitoring and observability.
* Storage, CPU, and image environment via monitoring
* Implement VCF environment updates per team lead directives and/or self-identified recommendations ensuring end client configuration management policies are followed including but not limited to planning/scheduling, documenting, and coordinating through proper channels.
* Evaluate, design, and implement customer initiatives at the direction of the subsystem lead.
* Assist with the development of automation related to the VCF suite.
* Provide Vendor Liaison Support
* Provide direct access to proprietary VMware Professional Services delivery toolkits and best practices documentation as well as direct access and coordination of VMware Global Support Services issue management, escalation, and resolution.
* Provide reach back to additional VMware Professional Services Resources Support and Subject Matter Experts
* Provide VMware licenses usage optimization.
* Assist with performance monitoring and tuning.
* Provide VCF training on end clients specific VCF environment configuration changes as directed by the subsystem lead.
* Provide Testing on end clients specific VCF environment configuration changes as directed by the subsystem lead. Tasking associated with testing may include:
* Development of test plan
* Execution of technical tests
* Documented test plan result
Qualifications:
* Active DoD Secret security clearance
* Active Sec+ certification required prior to start. Approved IAT II or IAT III certifications can be substituted for for Sec+ requirement.
* Demonstrated knowledge and experience working with VCF infrastructure
* Hybrid onsite in San Diego, CA
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
Top Skills
What We Do
CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com.
Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.
Why Work With Us
Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.
Gallery
CDW Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
CDW is committed to offering a high quality, flexible work experience centered around connection, collaboration, and coworker well-being. Our flexible hybrid approach enables coworkers to get the best of working from home and being together.



