What's in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
· 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
· Competitive holiday allowance with the option to buy more
· Discretionary bonus schemes linked to your performance and ours
· Strong pension and life assurance to help plan for the future
· Tailored induction and training to support your development from day one
· Exclusive perks and savings through our M&S Choices portal
· Market-leading family policies, including parental, adoption and neonatal leave
· 24/7 wellbeing support, including virtual GP access and mental health services
· One paid volunteer day a year to support a cause that matters to you
What you'll do
As the VM Visualiser, you are responsible for delivering 3D visuals of all instore touch points relevant to campaigns -from windows & first bites, through to department elevation. You will inform the design, production and implementation in store, enabling a clear, on brand and inspirational solution which elevates the customer experience to drive commercial impact.
- Responsible for delivering the instore creative VM response for the season in line with campaign briefs
- Works to create a clear handwriting for instore, in line with the brand creative direction, via the formats of windows, first bites and key seasonal department elevation
- Shapes the principles (of space, kit, product, mannequins) with key stakeholders, delivering a clear VM identity for M&S
- Works with Instore Marketing to determine formats by grade / store concepts, which can be scaled
- Responsible for managing the timelines of Marketing briefs and delivering to the required engagement and sign off process, with a cost conscious lens on all proposals
- Takes ownership of visualizing end to end creative campaigns which span the whole store i.e. Christmas
- Has a good awareness of cross BU activity and flags opportunities to drive efficiencies / synergy
- Responsible for briefing in sample / prototypes
- Always champions our customer, by relating everything back to the customer and how it engages / inspires / enables ease of shop.
- Regularly reviews instore delivery to understand impact of designs and obtains feedback to support ongoing
- Be the creative expert within the team ensuring awareness of key market trends and competitor analysis
- Use Ai tools to support development of concepts, planning and identifying trends
- Stay informed on emerging Ai capabilities and share best practice to drive innovation and continues improvement across the instore experience function
- Support the delivery the of an elevated customer experience within Renewal Stores
Who you are
- Strong creative skills and ability to articulate vision
- Strong understanding of retail spaces / concepts and application of creative elements in store
- Good understanding of VM & Styling basics
- Strong communication and presentation skills
- Good commercial awareness
- High level of practical design skills and confidence in all supporting software e.g. Sketchup, Ai Tools, Miro, excel, powerpoint, indesign, Adobe Suite
Everyone's Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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About the TeamSkills Required
- Strong creative skills and ability to articulate vision
- Strong understanding of retail spaces, store concepts and application of creative elements
- Good understanding of Visual Merchandising and Styling basics
- Strong communication and presentation skills
- Good commercial awareness
- High level of practical design skills
- Confidence using supporting software: SketchUp, Miro, Excel, PowerPoint, InDesign, Adobe Suite
- Experience using AI tools to develop concepts, plan and identify trends
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
