Visual Manager- Northbrook

Posted Yesterday
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Northbrook, IL, USA
In-Office
71K-89K Annually
Mid level
Digital Media • eCommerce • Software
The Role
Leads visual execution for a flagship luxury retail store, including seasonal directives, merchandising standards, styling, installations, signage, mannequin presentations, beauty setups, and brand partner guidelines. Develops and recruits visual stylists, manages performance and staffing, collaborates with store and corporate teams, oversees visual supplies and budgets, and ensures daily standards, timelines, customer experience, and operational improvements support sales and profitability.
Summary Generated by Built In

Job Description:

WHO WE ARE:

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences. 


For more information, visit neimanmarcus.com or follow the brand on Instagram,  YouTube and LinkedIn.


YOU WILL BE: 

As the Store Visual Manager, Visual Excellence, you will implement the visual strategy within your flagship store and report to the Director, Visual Merchandising. As a strategic partner, you will lead the execution of seasonal directives and concepts, merchandising guidelines, styling, and merchandising standards along with brand partner installations. You'll lead the development of the visual stylists to create an inspiring environment including merchandising and visual installations, contributing to our client experience. You will collaborate with functional partners, including corporate creative teams, regional teams, and store leaders to increase sales, productivity, and profitability.


WHAT YOU WILL DO:

  • Develop the store visual stylists by communicating clear direction and timelines, reviewing quality of work, providing feedback and recognition. Ensure all store signing is current, keep mannequin presentations current, maintain weekly beauty set up's, and implement photo assignments.
  • Recruit talent for open roles, retain talent and develop a bench for future growth in partnership with Visual Director.
  • Promote a customer-centric culture with performance in stores and through collaboration
  • Build relationships across multiple levels within and outside the organization, including store and corporate teams. Functional partners include, store leadership, brand experience, sales excellence, brand partners, and operations
  • Work with regional visual and complete seasonal and monthly creative directives,e.g. (Holiday campaigns, store windows, in-store installations, mannequin styling)
  • Oversee the accountability of daily store standards including signage, loss prevention protection standards, overall floor maintenance and stock fill in, in partnership with store leaders and brand partners
  • Communicate and follow up on brand partner merchandising guidelines, including monthly floor sets, photo review and daily maintenance, in partnership with store leaders and selling team members.
  • Manage the store visual supply budget, including store supplies and projects in partnership with the Sr RPSO
  • Ensure calendar timelines are met
  • Weekly store walk through with General Manager and attend all leadership meetings

WHAT YOU WILL BRING:

  • 3+ years of visual experience
  • 2+ leadership experience
  • Be able to partner with all levels and areas of the organization, establish close working relationships, and support for improvement opportunities
  • Can identify operational improvement opportunities and work with others to identify solutions
  • Be able to propel advancement
  • Provide business expertise
  • Previous experience navigating complex business problems, collaborating with leads across multiple departments, presenting at the executive level. Implementing large-scale projects for your store
  • Advanced proficiency with MS Excel and Power Point
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
  • Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays

YOUR LIFE AND  CAREER AT NEIMAN MARCUS:

  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation 
  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate 
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). 


Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application. 

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].


Salary Range $71,224 - $89,030*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.


Skills Required

  • 3+ years of visual experience
  • 2+ years of leadership experience
  • Ability to partner with all organizational levels and establish close working relationships
  • Ability to identify operational improvement opportunities and develop solutions
  • Ability to provide business expertise
  • Experience navigating complex business problems and collaborating across multiple departments
  • Experience presenting at the executive level
  • Experience implementing large-scale store projects
  • Advanced proficiency with Microsoft Excel and PowerPoint
  • Ability to stand, bend, climb stairs, and lift or carry up to 10 pounds
  • Ability to work a flexible schedule including evenings, weekends, and holidays
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The Company
HQ: New York, New York
770 Employees
Year Founded: 2021

What We Do

Saks is the premier digital platform for luxury fashion in North America. Driven by a mission to help customers express themselves through relevant and inspiring style, we serve as a destination to explore and discover the latest in luxury from established and emerging designers. Our expertly curated assortment features sought-after names in women’s, men’s and kids’ fashion, as well as beauty, home and lifestyle merchandise. Through Saks.com and the mobile app, we provide access to professional stylists, inspiring editorial content and interactive events. Our differentiated approach seamlessly combines elevated online experiences with in-person services through an exclusive partnership with the Saks Fifth Avenue stores. Visit Saks.com for more information.

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