Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.
We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the role:
We’re looking for an exceptional, detail-oriented Visual Designer to help us craft a wide array of marketing materials including: presentations, documents, web pages, and social media graphics. Reporting to the Creative Director, you will help implement design systems that affect nearly every internal and external marketing interaction including: the website, advertising, and events. This designer will shepherd multiple concurrent projects from conception to delivery and will seek to learn from their performance. You will work with a small team on both large and small tasks.
Responsibilities:
- Design, build and refine all manner of marketing materials including those for: web, social, events, presentations, and collateral
- Implement existing design standards in the materials you create and help us refine those standards as the market evolves
- Find ways to communicate complex ideas simply
- Have a point of view and contribute thoughtfully to all creative efforts, whether that means moving pixels around, or having constructive feedback
- Stay organized and communicate effectively with creative partners and stakeholders
- Continuously trial new tools and services that might help elevate the quality of our work, or the efficiency of creative production
- Be a Team Player: We’re a small team, so pitch in where needed and support your colleagues.
- Learn from results: Find ways to evaluate the effectiveness of a deliverable and use what you learn to improve the next one.
- At least 2 years of marketing design experience, ideally for a SaaS or B2B business.
- Excellent communication skills: Comfort presenting work and articulating the rationale for specific design decisions
- Excellent organization skills so that we don’t duplicate effort across the team
- Proficiency in design production tools including Adobe Suite
- A portfolio of design work that demonstrates your ability to deliver excellence
Preferred Qualifications
- Experience marketing software or AI products
- Experience in software categories related to contact centers, customer experience and virtual agents
- Web or interactive design expertise
- Agency experience relevant to marketing like advertising or brand development
Perks & Benefits:
- Medical, dental, and vision plans that are designed to fit you and your family’s needs.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Monthly Gym & Phone allowance
- Work from home office stipend to help you succeed in a remote environment.
- Lunches and dinners included for in-office employees via Grubhub
Compensation for this position includes a Base salary + Equity.
Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family.We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected]
Top Skills
What We Do
Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.
Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.
By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.
Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.
