Visual Associate

Posted Yesterday
Be an Early Applicant
Austin, TX, USA
In-Office
14-17 Hourly
Entry level
Retail • Wearables
The Role
Create and maintain compelling window displays and merchandise layouts, execute floor sets, manage backstock and product placement, follow receiving/handling guidelines, use store systems, assist customers, and support team presentation standards.
Summary Generated by Built In

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As a Visual Associate, you'll curate an inviting store environment with meticulous attention to detail. Responsibilities include setting up compelling window displays and merchandise layouts that engage and retain customers. You'll help team members learn our presentation standards both in front of house and back of house. You will also contribute to an inclusive workplace centered on product passion and exceptional customer experiences.

What You’ll Do

  • Create captivating window displays and merchandise layouts while ensuring that promotional signage is up-to-date and organized.

  • Execute organized and timely floor sets.

  • Work with the store management team to understand product placement and execute daily maintenance on the sales floor.

  • Keep backstock organized and ensure that relevant products are being moved to the floor regularly.

  • Comply with merchandise receiving and handling guidelines.

  • Use store systems and technology effectively.

  • Respond to customers as needed while displaying courtesy and respect.

Who You Are

  • Are at least 18 years old.

  • Passionately support our brand, customers, and teams.

  • Stay up to date with current fashion trends and industry developments.

  • Embrace teamwork, flexibility, and courtesy while executing tasks.

  • Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.

  • Have scheduling flexibility, including nights, weekends and holidays.

  • Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

  • Competitive base pay and bonus programs

  • Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell

  • Entertainment, travel, fitness, and mobile technology discounts

  • 401(k) plan with company matching donations

See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $13.50 - $16.90

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

 

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Skills Required

  • Must be at least 18 years old
  • Ability to bend, reach, stretch and lift, carry, and move at least 40 pounds (18 kilos)
  • Scheduling flexibility including nights, weekends, and holidays
  • Passion for the brand, customers, and team environment
  • Stay up to date with current fashion trends and industry developments
  • Teamwork, flexibility, and courtesy while executing tasks
  • Strong problem-solving skills and willingness to innovate
  • Use store systems and technology effectively
  • Comply with merchandise receiving and handling guidelines
  • Maintain organized backstock and move relevant products to the sales floor regularly
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The Company
HQ: New York, NY
1,774 Employees
Year Founded: 2006

What We Do

Madewell is a community-driven clothing destination for men and women that champions creativity, inclusivity, and self-expression. With denim at the brand’s core, Madewell also offers all the tenets of a great wardrobe, from easy tees and timeless outerwear to classic footwear and last-forever bags. Beyond impeccably designed products, Madewell also distinguishes itself through a number of meaningful sustainability initiatives, a best-in-class customer loyalty program, and community-driven initiatives including Hometown Heroes and Labels We Love. For more information, visit madewell.com and follow us @madewell.

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