Visitor Experience Facilitator

Posted 2 Days Ago
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Hiring Remotely in Athens, GRC
Remote
Entry level
Information Technology • Consulting
The Role
Welcome and assist visitors at an interactive EU education centre, guide them through exhibitions and installations, explain European Union topics, answer telephone and email enquiries, support visit organisation, assist with promotional activities, and perform daily operational support tasks.
Summary Generated by Built In

We are looking for a Visitor Experience Facilitator (full-time) 

The Europa Experience – Experience Europe Centre is a joint project of the European Parliament and the European Commission. Through interactive, free multimedia centres located in several cities across the European Union, it brings the work of EU institutions closer to citizens. The centre introduces visitors to European history, institutions and decision-making processes in an interactive and educational way.

To strengthen our young and energetic team, we are looking for a part time visitor experience facilitator who will help us to provide every visitor with an engaging, informative and enjoyable experience. If you are interested in European topics, enjoy working with people and feel comfortable communicating with diverse audiences – you might be the person we are looking for.

You will:

    •    Welcome visitors and create a friendly and welcoming atmosphere
    •    Guide visitors through the exhibition space and help them use interactive installations
    •    Explain exhibition content and topics related to the European Union, its institutions and policies 
    •    Respond to telephone and email enquiries and assist with visit organisation
    •    Occasionally support promotional activities, including distributing informational materials and inviting visitors into the exhibition space
    •    Perform various support tasks needed for the dynamic daily operation of the centre

Requirements:

    • You have a good understanding of European Union topics and are eager to share your knowledge with others.
    • You have university-level diploma or ongoing university-level studies.
    • A perfect command of Greek and English is essential; knowledge of any other EU languages is advantageous.
    • Exceptional interpersonal skills, a good sense of humor and a passion for working with people.
    • Ability to adapt to changing tasks and operational requirements.

Benefits:

    If you're excited about being part of an innovative venue that's all about education, engagement, and bringing Europe to life, then we want to hear from you!

    WE OFFER a full-time (5 days a week) role starting in October 2026, with a schedule Mon-Fri 8:45-17:15, Sat and Sun 09:45-17:15.

By applying to this vacancy, you agree to the following:
I have read and understood that my personal data will be processed for the ongoing recruitment process, as described in the Privacy notice for applicants.
I agree to the storage of my personal data to be contacted by Civitta for future employment opportunities, as described in the Privacy notice for applicants.

Skills Required

  • University-level diploma or ongoing university-level studies
  • Perfect command of Greek
  • Perfect command of English
  • Good understanding of European Union topics
  • Exceptional interpersonal skills
  • Ability to adapt to changing tasks and operational requirements
  • Knowledge of additional European Union languages
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The Company
Copenhagen
438 Employees
Year Founded: 2000

What We Do

Civitta is a leading independent management consultancy in Emerging Europe. Today, our company, headquartered in Tartu, Estonia, employs over 700 consultants and experts across 27 offices in 19 countries: Estonia Latvia Lithuania Poland Finland Denmark Belarus Ukraine Moldova Serbia Romania Slovakia Bulgaria North Macedonia Kosovo Armenia Sweden Georgia Uzbekistan We aim to bring the right minds together to challenge the boundaries and make meaningful changes for our clients. We cover a wide range of services, including management consulting, grants and project management, market research and customer data analytics, entrepreneurship support and startups, public policy and development. We also work beyond home markets – our flexible approach and international mindset have ensured the successful cooperation with clients in 40+ countries, resulting in 10000+ completed projects. What’s our approach? We deliver more. With an effective management model, we ensure that the money paid for our work is invested in the project, not into overheads. We ask the tough questions. We challenge our clients to achieve the challenge themselves. We like unconventional projects. We have an entrepreneurial mindset allowing us to be flexible and work with niche or unusual projects. We get the job done. We collect facts, analyze them and deliver fact-based results. We are practical and we aim for impact. We have Estonian roots. An unique Central and Eastern Europe & Nordics footprint stretching over 16 countries throughout Europe. #TheChallengerAdvisory

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