At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
As Vision Sr. Product Manager, you will be responsible for leading the strategy, design, and execution of routine vision benefits and associated discount programs administered by multiple vendors. This role is accountable for delivering a cohesive, compliant, and high-performing member experience across a complex and growing portfolio of supplemental benefits.
You will partner closely with cross-functional leaders, including Product, Operations, Technology, Legal, Compliance, Finance, and internal and external vendors, to define program strategy, drive execution, and ensure alignment to business goals, regulatory requirements, and member needs.
Success in this role will be based on your ability to think strategically while managing day-to-day execution, synthesize complex information to drive clear decisions, and lead through influence in a highly matrixed environment.
This role operates in a highly regulated environment and requires strong judgment, governance leadership, and the ability to balance member experience, compliance, operational feasibility, and financial outcomes-particularly as the organization adapts to CMS changes.
If you are located in MN, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
- Lead strategy development and execution across the vision benefit portfolio, ensuring alignment to enterprise goals and evolving market and regulatory dynamics
- Serve as the end-to-end product owner across benefit design, operational execution, and ongoing optimization
- Define and evolve the end-to-end member experience across digital, call center, and vendor channels, driving a seamless and intuitive experience
- Lead complex, cross-functional initiatives, including regulatory response efforts (e.g., CMS clarification on out-of-network benefit access), ensuring compliant and scalable solutions
- Establish program goals and performance metrics across benefit utilization, spend, and member experience; partner with analytics and finance to monitor performance and inform decisions
- Own vendor strategy and performance management across key partners, including escalation management and resolution of high-impact issues
- Lead cross-functional alignment where business objectives, regulatory requirements, and operational constraints intersect, clearly articulating trade-offs to stakeholders to drive decisions
- Partner with internal teams to support successful plan year launches and ongoing program evolution
- Proactively monitor and mitigate emerging risks, operational challenges, and member experience issues, and lead coordinated responses to maintain program performance
- Serve as a subject matter expert on complex benefit design, eligibility rules, and compliance, providing guidance to leadership and partners
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of experience in product management, program management, or strategy within a complex, matrixed environment
- Experience operating in a highly regulated environment, with demonstrated ability to interpret and operationalize regulatory requirements
- Experience managing vendor relationships, including performance oversight and issue resolution
- Experience developing executive-level communications and presenting to senior leadership
- Proven ability to lead cross-functional initiatives and influence stakeholders across Product, Operations, Compliance, Legal, and Technology
- Proven solid analytical skills and ability to interpret data across utilization, financial performance, and member experience metrics
- Demonstrated ability to drive execution with strong project management discipline and organizational rigor
- Demonstrated ability to manage multiple priorities, navigate ambiguity, and drive results in a fast-paced environment
Preferred Qualifications:
- Experience in Medicare Advantage and/or supplemental benefits (e.g., vision benefits or similar programs)
- Experience supporting CMS regulatory changes or large-scale compliance initiatives (e.g., Final Rule)
- Experience leveraging data and analytics to drive strategic decision-making and continuous program optimization, including retention and engagement outcomes
- Experience leveraging AI and automation tools to streamline workflows, reduce manual effort, and improve operational efficiency across complex business processes
- Solid understanding of member engagement strategies
- Proven ability to drive change, build consensus, and influence decisions across all levels of the organization
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- 5+ years of experience in product management, program management, or strategy within a complex, matrixed environment
- Experience operating in a highly regulated environment and operationalizing regulatory requirements
- Experience managing vendor relationships, including performance oversight and issue resolution
- Experience developing executive-level communications and presenting to senior leadership
- Ability to lead cross-functional initiatives and influence Product, Operations, Compliance, Legal, and Technology stakeholders
- Strong analytical skills and ability to interpret utilization, financial performance, and member experience data
- Ability to drive execution with strong project management discipline and organizational rigor
- Ability to manage multiple priorities, navigate ambiguity, and drive results in a fast-paced environment
- Experience in Medicare Advantage and/or supplemental benefits, such as vision benefits
- Experience supporting CMS regulatory changes or large-scale compliance initiatives
- Experience using data and analytics for strategic decision-making and program optimization
- Experience using AI and automation tools to streamline workflows and improve operational efficiency
- Understanding of member engagement strategies
- Ability to drive change, build consensus, and influence decisions across organizational levels
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.